Tour Sales Lead & Guest Experience Coach

Feld Entertainment; Show Low (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

Feld Entertainment, located in Show Low, Arizona, is seeking a dedicated individual to oversee tour sales teams, ensuring compliance with company policies while delivering 5 Star service. This position requires extensive travel, approximately 100% for 7 to 11 months a year.

The ideal candidate will have strong organizational and communication skills, a background in sales, and the ability to adapt in a dynamic environment. Responsibilities include training staff and ensuring that all operational standards are met across multiple venues.

Qualifications

• Ability to communicate on various organizational levels.
• Strong oral and written communication skills.
• Valid Driver’s license and Passport required.

Responsibilities

• Oversee tour sales teams and ensure compliance with company policies.
• Perform sanitation checks at food locations during events.
• Assist sales staff and coach them to deliver 5 Star service.

Skills

Strong interpersonal skills

Organizational skills

Communication skills

Sales/Retail sales background

Education

Associate Degree or equivalent work experience

Tools

Microsoft Office

Job description

Feld Entertainment, located in Show Low, Arizona, is seeking a dedicated individual to oversee tour sales teams, ensuring compliance with company policies while delivering 5 Star service. This position requires extensive travel, approximately 100% for 7 to 11 months a year.

The ideal candidate will have strong organizational and communication skills, a background in sales, and the ability to adapt in a dynamic environment. Responsibilities include training staff and ensuring that all operational standards are met across multiple venues.