Tour Guide - Temp

MillerCoors Brewing Company; Milwaukee (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Seasonal Tour Guide in Milwaukee, where you will engage guests with informative and entertaining brewery tours. This role is perfect for those who thrive in a team environment and enjoy sharing knowledge about brewery operations and history. You'll be part of a dynamic Guest Relations Team, dedicated to creating memorable experiences for visitors. If you are passionate about customer service and eager to contribute to a vibrant culture, this opportunity is for you. Enjoy a competitive salary, excellent perks, and the chance to work within an innovative and inclusive organization. Don't miss your chance to be a part of something special!

Benefits

Health, Dental, and Vision Insurance

401k with Employer Match

Generous Paid Time Off

Employee Assistance Program

On-site Pub

Free Beer and Beverages

Career Development Opportunities

Engagement with Business Resource Groups

Qualifications

• Strong customer service skills to create an inviting atmosphere.
• Ability to work in a diverse, team-oriented environment.

Responsibilities

• Provide great customer service ensuring a quality guest experience.
• Conduct public and private walking tours of the brewery.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Teamwork

Job description

Tour Guide - Temp

Date: Mar 6, 2025

Location: Milwaukee, WI, US

Requisition ID: 34370

Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life’s moments. We’ve been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the beer aisle.

We are Talent Brewers with our culture rooted in our core Values. We believe in our brands and our people, and that inclusion and belonging is the key to a winning team culture. We want you to join our team of brand ambassadors who believe the world is full of untapped opportunities. So, if you get excited about making a real difference as part of a winning team like we do, we want to hear from you.

The Headlines:

In the role of Seasonal Tour Guide working in Milwaukee, WI, you will be part of the Guest Relations Team. You will provide great customer service to our guests ensuring a positive, informative, and quality guest experience. We are open Tuesday through Saturday, and you will be scheduled for 30-39 hours a week during those days.

You will conduct public and private walking tours of the Miller Brewery and historic buildings on the Milwaukee Campus. You will engage with guests while delivering engaging and entertaining information about brewery operations and history. Successful candidates will consistently maintain and provide a safe customer experience adhering to all MCBC safety protocols. This position reports to the Tour Operations Supervisor.

The Responsibilities:

• You utilize strong customer service skills to provide an inviting atmosphere for our guests.
• You possess the ability to work well in a diverse, team-oriented environment with strong communication skills.
• You can handle moderate lifting (up to 50 lbs.), standing/sitting for extended periods of time and/or significant walking & climbing of stairs daily.
• You have strong organizational and time-management skills.

The Other Qualifications:

• You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities.
• You build relationships and collaborate to get to the desired outcome.
• You take accountability for results – acting with integrity and honoring commitments.
• You have a thirst for learning – you are always looking for ways to learn and help one another grow.

Work Perks that You Need to Know About:

• We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities.
• We care about our communities, and play our part to make a difference – from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are.
• Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization.
• Ability to grow and develop your career centered around our First Choice Learning opportunities.
• Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, 401k option with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources.
• On-site Pub, access to cool brand clothing and swag, top events, and, of course...free beer and beverages!
• Work within a fast-paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences.

Molson Coors is committed to an inclusive workplace. We’re an equal opportunity employer and invite applications from candidates of all backgrounds, race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail [e-mail].