Tour Guide - DeLeon Springs State Park

Guest Services Inc; De Leon Springs (FL); Vor Ort; USD 19.000 - 25.000; Vollzeit

Zusammenfassung

Guest Services Inc. in DeLeon Springs, FL seeks a Hiking and Kayak Tours Guide who educates guests on marine mammals, birds and local ecology while ensuring safety and enjoyable experiences during hikes and kayak trips. Some shifts include cash register duties.This full-time role requires weekend availability; candidates should have strong customer service and public speaking skills, with a background in natural sciences preferred and a valid driver's license.

Qualifikationen

• High School Diploma or GED preferred.
• Strong customer service abilities.
• People oriented with strong communication/public speaking skills.
• Strong work ethic and teamwork.
• Must enjoy educating diverse audience about wildlife.
• Must adhere to company dress code.
• Subject to pre-employment and/or random drug testing.
• Must have a valid driver’s license.

Aufgaben

• Educate and inform guests about DeLeon Springs Park history including crocodiles, manatees and various birds.
• Monitor all passengers to assure they are comfortable and safe.
• Clean and prepare kayaks and equipment pre and post trip.
• Continue learning new material on marine mammals and birds in the area.

Kenntnisse

Customer service

Public speaking

Communication

Teamwork

English proficiency

Driver's license

Tour guide experience

Ausbildung

High School Diploma or GED

Jobbeschreibung

Compensation Amount: 15.50 USD Hourly. Job Summary: Hiking and Kayak Tours guides are expected to educate, inform and monitor all guests during the hiking and kayaking tours at DeLeon Springs. Presenting information on marine mammals, birds and general ecology. The Tour Guide is keeping the guests safe, informed, and representing Guest Services. This is a full-time role, weekend hours are required, and some hours will be spent working at the cash register.

ESSENTIAL FUNCTIONS

• Educate and inform guests about DeLeon Springs Park history including crocodiles, manatees and vast variety of birds.
• Monitor all passengers to assure they are comfortable and safe.
• Clean and prepare kayaks and equipment pre and post trip.
• Responsible to continue learning new material on marine mammals, and birds in the area.
• Background in natural sciences preferred.
• Working knowledge of boats, and experience working on open water.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• Partial High School education; High School Diploma/G.E.D. equivalent preferred.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• People oriented, strong communication/public speaking skills, education experience or background.
• Strong work ethic and team-oriented skills are a must.
• Must enjoy educating diverse audience about wildlife and other subjects.
• Must adhere to company dress code.
• Subject to pre-employment and/or random drug testing.
• Available Saturdays, Sundays, evenings and holidays.
• Valid Driver’s License.
• Prior Tour Guide Experience a plus.

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.
• Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Physical presence at the job site is essential to perform job duties.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.