Tour Catering Sales Coordinator

TFB-Catering (Per Diem, TFB Catering); Lancaster (Lancaster County); Hybrid; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their dynamic team in the Live Entertainment sector. This role involves responding to promoter inquiries, coordinating event logistics, and ensuring exceptional catering experiences. With flexible hours and opportunities for advancement, this position is perfect for someone passionate about event planning and customer service. Join a vibrant team that values creativity and collaboration, and enjoy a range of benefits including health insurance, paid time off, and employee discounts. If you thrive in a fast-paced environment and have a knack for organization, this could be your next great opportunity.

Benefits

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Vision insurance

Flexible schedule

Qualifications

• 2+ years in Live Entertainment/Touring Industry required.
• 1+ years of Event Planning experience necessary.

Responsibilities

• Responding to inquiries and coordinating with promoters and venues.
• Creating client estimates and managing on-site catering.

Skills

Organizational Skills

Customer Service Skills

Communication Skills

Problem Solving

Multi-tasking

Computer Proficiency

Job description

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Vision insurance
• Flexible schedule

Hours: This position does not have set hours, hours will vary depending on business levels.

Responsibilities include:

• Responding to all promoter/tour inquiries via email and phone
• Follow up with production to identify the needs and requirements of their tour
• Advance process w/ tour rider, touring coordinator & back stage coordinator
• Creating client estimates and menu planning options with our Executive Chefs
• Coordinating w/ venues & promoter production team
• Ensuring proper invoicing / settlement for promoter and tour
• Assist in overseeing the production/tour catering on site
• Managing hospitality for day of show
• Attend various catering sales activities generated by the Director of Sales
• Maintaining strong relationships with clients to ensure repeat business
• Assist with studio catering (@ Rock Lititz Studio)

Requirements:

• 2+ years of Live Entertainment/Touring Industry experience
• 1+ years of Event Planning experience
• Computer proficiency
• Strong organizational skills
• Clean professional appearance
• Exceptional customer service skills
• Clear and professional communication skills
• Ability to Multi-task
• Ability to problem solve and stay calm under pressure
• Willing to travel regionally / Active Drivers License

Flexible work from home options available.