Tory Burch Assistant Store Manager

Tory Burch; Tulalip Bay (WA); On-site; USD 33,062 - 39,950; Full time

Job summary

Tory Burch LLC is seeking a store leader in the United States to partner with the GM/AGM and guide staff toward exceptional customer experiences and strong business results.

The role focuses on developing selling and service skills, managing daily operations, and building a high-performing team to deliver a premium luxury retail experience.

Qualifications

• Undergraduate degree (business or fashion related discipline a plus)
• 2-4 years of management experience in a luxury or service-driven environment
• Prior experience as a manager a plus
• Proven track record of success
• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
• Occasional overnight travel may be required
• Ability to lift at least 40 lbs and perform various physical tasks (push, pull, squat, kneel, twist, climb ladders, etc.) for extended periods.

Responsibilities

• Develop and maintain staff selling and service skills, and manage day-to-day operations of the business
• Monitor team sales targets and metrics, oversee client relationships, set clear goals and expectations, and build a world-class talent team to create an exceptional retail experience.

Skills

Leadership

Customer service

Education

Undergraduate degree

Job description

Job Overview

This role is tailor‑made for you because you’re a critical leadership partner to the GM and/or AGM, and someone the store staff can rely on for guidance and growth. You will partner with the leadership team to create a highly productive environment in which customers have an extraordinary experience, employees are able to do their best, and the business thrives.

Roles & Responsibilities

You are primarily accountable for developing and maintaining staff selling and service skills (as well as your own), in addition to the day‑to‑day operations of running a successful business with an authentic approach.

A day in the life includes monitoring team sales targets and metrics, overseeing the development of client relationships, setting clear goals and expectations, holding your team accountable to high standards of excellence, and building a world‑class talent team that strives to create an exceptional retail experience.

Qualifications / Requirements

• Undergraduate degree (business or fashion related discipline a plus)
• 2‑4 years of management experience in a luxury or service‑driven environment
• Prior experience as a manager a plus
• Proven track record of success
• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts.
• Occasional overnight travel may be required.
• Ability to lift at least 40 lbs and perform various physical tasks (push, pull, squat, kneel, twist, climb ladders, etc.) for extended periods.

Benefits

Compensation range: $24.00 USD – $29.00 USD per hour.

We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life.

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact [e-mail].