Tortilla Clerk-c ELR

Heritage Grocers Group; Irving (IA); On-site; USD 22,000 - 26,000; Full time

Job summary

El Rancho Supermercado is seeking a Tortilla Clerk to provide quality customer service in a retail setting and be a role model by upholding company values.

The role includes greeting customers, stocking cases, weighing and labeling products, maintaining cleanliness and food safety, and assisting with tortilla department equipment. Flexible duties may apply to meet store needs.

Qualifications

• Valid Food Handlers Card.
• Customer Service and retail experience desirable.

Responsibilities

• Greet and interact with customers to address questions or concerns in a friendly, service-oriented manner;
• Organize products in display case and tables while ensuring fully-stocked cases;
• Uses knowledge of scales and weight measures to accurately weigh and label products;
• Maintains standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety;
• Work with various professional tortilla department equipment;
• All other duties as assigned.
• Customer Service:
• Demonstrates personal Customer Service excellence. Engages with customers always;
• Improves speed and efficiency of service provided.

Skills

Customer Service

Job description

At El Rancho Supermercado, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another.

Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues while making a difference in our communities.

POSITION SUMMARY:

The Tortilla Clerk delivers quality customer service in a retail store environment. The individual is expected to be a role model of the company by delivering excellent customer service while maintaining company core values.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential duties and responsibilities of this position include, but are not limited to, the following:

• Greet and interact with customers to address questions or concerns in a friendly, service-oriented manner;
• Organize products in display case and tables while ensuring fully-stocked cases;
• Uses knowledge of scales and weight measures to accurately weigh and label products;
• Maintains standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety;
• Work with various professional tortilla department equipment;
• All other duties as assigned.

Customer Service:

• Demonstrates personal Customer Service excellence. Engages with customers always;
• Improves speed and efficiency of service provided.

SKILLS AND QUALIFICATIONS:

• Valid Food Handlers Card;
• Customer Service and retail experience desirable.

PHYSICAL DEMANDS AND WORK CONDITIONS:

The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

• WALKING: Continuously, throughout shift, while moving about the store and handling merchandise.
• STANDING: Continuously, throughout shift.
• LIFTING: Ability to lift up to 25 lbs. and occasionally lift up to 50 lbs.

IMPORTANT DISCLAIMER NOTICE:

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

Company