Tools Consultant L1

Wipro; Charlotte (NC); On-site; USD 60,000 - 135,000; Full time

Benefits offered by this job

Medical and dental options

Disability insurance

Paid time off

Sick leave

Job summary

A leading global IT services company is looking for a Tools Consultant L1 in Charlotte, North Carolina. Candidates should have 5-8 years of experience with Microsoft SharePoint, PowerShell, and monitoring technologies. Strong problem-solving skills and excellent communication abilities are essential. The expected salary ranges from $60,000 to $135,000 based on experience and location, along with eligibility for standard company benefits including medical and dental options.

Qualifications

• 5-8 years of relevant experience in related technologies.
• Proven team player who can work in a multicultural environment.
• Detail-oriented and organized individuals are preferred.

Skills

Microsoft SharePoint (2016, SE, SP Online)

Microsoft PowerShell and scripting technologies

Monitoring technologies (Splunk, SCOM SiteScope)

Active Directory and networking technologies

Virtual platforms and Microsoft Office products

Problem identification and troubleshooting

Excellent communication skills

Incident, change, problem management

Job description

Join to apply for the Tools Consultant L1 role at Wipro.

Qualifications

• Experience with Microsoft SharePoint (2016, SE, SP Online)
• Microsoft PowerShell and scripting technologies
• Experience with monitoring technologies (Splunk, SCOM SiteScope)
• Solid understanding of Active Directory, Server, Database (SQL) and networking technologies
• Experience with virtual platforms (client and server) and Microsoft Office products
• Capable of working effectively under a high pressure and demanding work environment
• Proven experience in problem identification, troubleshooting and resolution
• Excellent written and verbal communication skills
• Ability to effectively interface with key software/hardware partners such as Microsoft, AvePoint, etc.
• Experience with incident, change, problem management disciplines; and knowledge of the Remedy ITSM application toolset

Desired Skills

• ITIL Certification and in depth understanding of ITIL principles, functions and processes is a plus
• Automation skills to reduce manual activities
• Proven team player who can work comfortably in a multicultural environment
• Proven ability to work independently, multi-task and effectively work in a complex environment with a global team structure
• Excellent verbal and written communication skills; Strong influencer, facilitator, and collaborator
• Detail oriented and organized
• Must be pro-active, enthusiastic, flexible, results driven with attention to detail
• Strong problem solving and critical thinking skillsMotivation to achieve results and the ability to quickly integrate into teams

Experience

5-8 Years

Compensation

The expected compensation for this role ranges from $60,000 to $135,000. Final compensation will depend on various factors, including geographic location, minimum wage obligations, skills, and relevant experience.

Benefits

Eligible for Wipro's standard benefits including medical and dental options, disability insurance, paid time off (including sick leave), and other paid and unpaid leave options.

EEO Statement

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Required Screening

Applicants may be required to pass a post-offer drug screening, subject to applicable state law.