Tool Service Technician

ITW; Lake Forest (IL); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

Holiday leave

Parental leave

Job summary

ITW Power Nailing in Lake Forest, IL is seeking a Tool Repair Technician to repair and refurbish tools returned from the field, ensuring a fully functional unit that meets safety and quality standards. You will work Monday to Friday, 6:00 a.m.

to 2:30 p.m., with overtime as needed, using hand tools and measuring equipment, and maintaining accurate records of repairs and parts. A high school diploma and 2+ years of troubleshooting or mechanical experience are expected, along with good English

Qualifications

• High school diploma or GED.
• At least two years of relevant experience with troubleshooting and mechanical aptitude.
• Experience with hand tools and measuring equipment.

Responsibilities

• Inspect, repair, and refurbish tools from different product lines while meeting daily work goals.
• Help with the setup, support, and servicing of new tools.
• Repair and refurbish tools to meet quality standards while minimizing defects.
• Follow quality guidelines and support efforts to improve processes.
• Help receive shipments and deliveries. Unpack tools, parts, and returned items from Home Centers.
• Maintain a clean, organized, and hazard‑free work environment.
• Enter data accurately into the system and keep records up to date.
• Perform all work safely and follow ITW health and safety guidelines.

Skills

Troubleshooting

Mechanical aptitude

Hand tools

Measuring equipment

English communication

Education

High school diploma or GED

Tools

Measuring equipment

Hand tools

Job description

ITW Power Nailing

is a division within the Construction Products segment, a global provider of premium nailing and fastening solutions. Our products are engineered to improve contractor productivity and elevate building quality across both new residential construction and remodeling projects. With trusted, category-defining brands like Paslode, we set the standard in wood-to-wood fastening systems—delivering performance, reliability, and productivity that professionals count on. Learn more about our products at www.paslode.com.

At ITW, we offer you a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures.

Purpose of the Role

As a Tool Repair Technician, you are responsible for performing repairs to products returned from the field to provide a fully functional unit that meets safety and quality standards. You play a critical part in ensuring customer satisfaction through reliable and efficient service. We are looking for an individual that can collaborate effectively with team members and contribute to team discussions and continuous improvement initiatives.

Hours of Work

Monday through Friday, 6:00 a.m. to 2:30 p.m., with overtime required as needed.

Key Responsibilities

• Inspect, repair, and refurbish tools from different product lines while meeting daily work goals.
• Help with the setup, support, and servicing of new tools.
• Repair and refurbish tools to meet quality standards while minimizing defects.
• Follow quality guidelines and support efforts to improve processes.
• Help receive shipments and deliveries. Unpack tools, parts, and returned items from Home Centers.
• Maintain a clean, organized, and hazard‑free work environment.
• Enter data accurately into the system and keep records up to date.
• Perform all work safely and follow ITW health and safety guidelines.

Qualifications

• High school diploma or equivalent (GED).
• At least two years of relevant experience in roles that require troubleshooting and mechanical aptitude.
• Experience using a variety of hand tools and measuring equipment.
• Ability to perform work and manage workloads independently.
• Must be able to lift and/or move up to 18 lbs. and occasionally lift and/or move up to 70 lbs.
• Detailed knowledge of tools across the multiple product lines serviced by the facility is a plus.
• Ability to communicate effectively in English, both verbally and in writing.

Compensation Information

The hourly range for this position is $23.80 - $26.00. Please note that this salary information serves as a general guideline. Company considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations. In addition, our benefits include paid vacation, sick, holiday, and parental leave. For more details, visit our Benefits page.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.