Tool Service Tech II: Hands-On Repairs & Career Growth

United Rentals; Sterling (VA); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotions

Additional Vacation Buy Up Program

Job summary

United Rentals is seeking a Tool Service Technician II in Sterling, VA. You will perform routine maintenance and repairs on specialty tools, ensuring safety and reliability for customers.

The role emphasizes mechanical aptitude, ability to read schematics, diagnose issues, and maintain accurate work orders while delivering strong service. This full-time position supports a safety-conscious, customer-focused service department.

Qualifications

• High School diploma or equivalent.
• 1-2 years of experience repairing/maintaining Specialty Tools and equipment; or trade school graduate.
• Demonstrate mechanical aptitude and working knowledge of tools.
• Basic understanding of schematics and diagrams.
• Basic knowledge of diagnostic equipment.
• Must own tools applicable to position.
• Valid driver's license with acceptable driving record.
• Superior customer service, teamwork and verbal/written communication skills.
• Ability to frequently lift items up to 45 lbs.

Responsibilities

• Perform maintenance check on rental equipment before and after use.
• Report machine condition to Management.
• Perform routine repairs on tools with some supervision.
• Perform major repairs under direct supervision of higher level service technicians.
• Recognize and communicate the need for parts and inventory.
• Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily/job basis.
• Assist with pick-up and delivery of equipment & parts.
• Checkout, familiarize, and demonstrate a wider array of more complex Tools for customers.
• Other duties assigned as needed.

Skills

Mechanical aptitude

Diagnostic equipment knowledge

Customer service

Teamwork

Communication skills

Lifting up to 45 lbs

Education

High School diploma or equivalent

Tools

Own tools

Specialty tools

Job description

United Rentals is seeking a Tool Service Technician II in Sterling, VA. You will perform routine maintenance and repairs on specialty tools, ensuring safety and reliability for customers.

The role emphasizes mechanical aptitude, ability to read schematics, diagnose issues, and maintain accurate work orders while delivering strong service. This full-time position supports a safety-conscious, customer-focused service department.