Tool & Hardware Specialist: Customer-Focused Sales

Ace Hardware Corporation; Charlotte (NC); On-site; USD 22,000 - 23,000; Full time

Job summary

Ace Retail Group in Charlotte, NC is seeking a Sales Associate to deliver outstanding customer service, drive sales, merchandise products, and support store management. The role covers assigned departments and contributes to daily store operations.

You will help customers, maintain displays, and assist with inventory and paperwork. You will also process transactions, follow loss prevention practices, and participate in team meetings while supporting a welcoming shopping environment for neighbors

Qualifications

• Six months related experience and/or training preferred.
• Ability to read, write and communicate effectively with customers and associates.
• Strong attention to detail and loss prevention awareness.

Responsibilities

• Greet customers and assist with merchandise questions and locating items.
• Operate merchandise displays and stock shelves per plan‑ogram and guidelines.
• Handle cash and banking following company procedures and safety rules.
• Maintain store appearance, cleanliness, and orderly checkout operations.
• Engage Ace Rewards members and promote available benefits.

Skills

Customer service

Sales generation

Merchandising

Store operations

Cash handling

Tools

RF Gun

Epicor POS

Back Office Procedures

Job description

Ace Retail Group in Charlotte, NC is seeking a Sales Associate to deliver outstanding customer service, drive sales, merchandise products, and support store management. The role covers assigned departments and contributes to daily store operations.

You will help customers, maintain displays, and assist with inventory and paperwork. You will also process transactions, follow loss prevention practices, and participate in team meetings while supporting a welcoming shopping environment for neighbors