Toll Attendant

Rangers Baseball LLC; Arlington (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

The Texas Rangers, based in Arlington, TX, are seeking a Parking Attendant to help guests have a fun and safe ballpark experience. This role supports event operations by greeting guests, processing payments, and directing traffic.

Join a team that values customer service and teamwork, and be prepared to work outdoors in all weather, including weekends and holidays, with opportunities to advance in a dynamic sports hospitality environment.

Qualifications

• Excellent customer service experience required.
• Strong verbal and written communication skills.
• Experience operating a handheld POS device.
• Physical ability to lift/carry 15 pounds.
• Ability to stand/walk for 4-6 hours.
• Ability to work independently in a fast-paced team.
• Able to work outdoors in heat, cold, and rain.
• Flexible schedule including weekends and holidays.

Responsibilities

• Greet guests arriving and departing at events.
• Collect payments and scan prepaid passes at parking entries.
• Verify season ticket holders have the appropriate parking pass.
• Direct vehicle and pedestrian traffic flow.
• Assist guests with directions and park information.
• Request ADA carts for mobility as needed.
• Monitor parking lots for safety and security.
• Resolve guest inquiries or escalate to supervisor.
• Perform other duties as assigned.

Skills

Customer Service

Verbal & Written Communication

POS Device

Lifting 15 lbs

Mobility 4-6 hours

Independent/Team

Outdoor Weather

Flexible Schedule

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Proactively greet all arriving and departing guests to the event.
• Collect credit card payments & scan prepaid passes from guests entering Rangers parking lots.
• Verify season ticket holders have the appropriate parking pass to enter the Premium and Season lots.
• Direct vehicle and pedestrian traffic flow to proper areas.
• Assist guests with questions regarding directions, and information regarding the ballpark.
• Request ADA carts for mobility assistance as needed.
• Monitor parking lots for the safety and security of guests, employees and vehicles.
• Assist in the resolution of guest inquiries and complaints; escalating concerns when necessary to a supervisor.
• Other duties as assigned.

PREFERRED QUALIFICATIONS:

• Excellent customer service experience.
• Effective verbal and written communications skills.
• Ability to operate hand held point of sale device.
• Ability to lift, pull, push and/or carry 15 pounds as necessary.
• Physical ability to walk, run and/or stand for up to 4-6 hours.
• Ability to work independently in a fast paced team environment.
• Ability to work in outdoor weather conditions to include extreme heat, cold and rain.
• Ability to work a flexible schedule, including but not limited to days, nights, weekends and holidays.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job.

The Texas Rangers, a professional baseball team located in Arlington, Texas since 1972, are committed to providing a fun and safe atmosphere for families and fans, a passion for baseball that extends to all levels of ballpark staff, and a commitment by players and the front office to field a competitive team that plays to win. Working for the Texas Rangers at any level isn't about just having a job; it's about showing a sense of pride for your baseball team and finding a place you can call "home."