ToGo Specialist

Quaker Steak & Lube - Corporate; Cortland (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

401(k) with company match

Job summary

JDK Management Company is seeking a To-Go Specialist in Cortland, OH to handle takeout and delivery orders from start to finish, ensuring every order is accurate, properly packaged, and delivered with warm hospitality.

No experience is required; you will work in a fast-paced, team-oriented environment, with lifting up to 50 lbs and the ability to stand for extended periods; opportunity to grow with the team.

Qualifications

• No experience is required; prior to-go experience is a plus.
• Able to work in a fast-paced, team-oriented environment.
• Able to lift and carry up to 50 lbs.
• Able to stand, walk, reach, and bend for extended periods.

Responsibilities

• Receive, process, and accurately enter to-go and delivery orders through phone, online, and in-person channels.
• Coordinate with kitchen and front-of-house teams to ensure timely and accurate order preparation.
• Package food and beverages carefully to maintain quality, presentation, and temperature.
• Verify orders for accuracy before handoff to guests or delivery drivers.
• Provide friendly and helpful service to guests picking up orders or calling with questions.
• Maintain cleanliness and organization of the to-go area and related stations.
• Follow all food safety and sanitation standards.
• Perform additional duties as assigned.

Skills

Fast-paced

Team-oriented

Customer service

Communication

Lifting 50 lbs

Job description

Why JDK

Competitive weekly pay - Based on experience, with a clear path as your impact grows.

Flexible scheduling - a good work-life balance is important to us.

Benefits package - Medical, dental, vision, paid time off, and 401(k) with company match. Subject to terms and conditions.

Values-driven culture - We're Hungry, Humble, and Smart - and we hire people who work the same way.

Who we are

Founded in 1974, Quaker Steak & Lube has grown from a local cookout spot into a nationally recognized restaurant brand known for its award-winning wings, motorsports atmosphere, and legendary hospitality. JDK has continued to build on Quaker Steak & Lube's legacy by delivering memorable guest experiences rooted in great food, energetic service, and community connection. Our success is driven by people who live out our guiding principles every day: Stay Hungry, Be Humble, and Work Smart. Its how we collaborate, grow, and support one another - creating an environment where team members can thrive while delivering exceptional experiences to our guests.

The role

We are looking for a To-Go Specialist who is responsible for handling takeout and delivery orders from start to finish, ensuring every order is prepared correctly, packaged properly, and delivered with great hospitality. A successful To-Go Specialist takes pride in accuracy, communication, and creating a seamless off-premise experience for every guest.

What you’ll do

• Receive, process, and accurately enter to-go and delivery orders through phone, online, and in-person channels.
• Coordinate with kitchen and front-of-house teams to ensure timely and accurate order preparation.
• Package food and beverages carefully to maintain quality, presentation, and temperature.
• Verify orders for accuracy before handoff to guests or delivery drivers.
• Provide friendly and helpful service to guests picking up orders or calling with questions.
• Maintain cleanliness and organization of the to-go area and related stations.
• Follow all food safety and sanitation standards.
• Perform additional duties as assigned.

How you’ll thrive

Take initiative and look for ways to improve in your daily work.

Put the team first, stay open to feedback, and lead with respect.

Communicate thoughtfully and navigate situations with good judgment.

What you'll need

• No experience is required. Prior to-go experience is a plus.
• Ability to work in a fast-paced, team-oriented environment.
• Ability to lift and carry up to 50 lbs.
• Ability to stand, walk, reach, and bend for extended periods.

Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

JDK Management Company participates in E-Verify to confirm the identity and employment eligibility of all newly hired employees. For more information about E-Verify and your rights, please review the E-Verify Posters.

Equal Opportunity Employer

This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development, and compensation. As such, the incumbent may perform other duties and responsibilities as required. For locations independently owned and operated by a franchisee, your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchisee. All employment inquiries should be made directly to the franchised location, and not to QSL Corporate. EOE.