To-Go Server - Fast, Friendly Guest Experience

Grimaldi's Pizzeria; Goerke's Corners (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay and tips

Opportunities for growth within the公司

Job summary

Grimaldi’s Pizzeria is seeking an enthusiastic and organized To-Go Server to join our team. This role ensures a seamless takeout experience with exceptional customer service and hospitality.

The position involves greeting guests, taking to-go orders, packaging, and collaborating with kitchen staff to maintain order accuracy and quality. Join a team that values guest satisfaction and teamwork.

Qualifications

• Previous experience in a restaurant, to-go, or customer service role preferred.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent communication skills, both verbal and written.
• Ability to work collaboratively with a team and independently when needed.
• Basic math and payment-handling skills.
• Knowledge of food safety practices is a plus.

Responsibilities

• Greet guests warmly in-person and over the phone, ensuring a friendly and professional demeanor at all times.
• Accurately take and process to-go orders via phone, online, or in-person. Confirm all details, including customization requests, to meet guest expectations.
• Assemble and package orders to Grimaldi’s standards, ensuring accuracy, proper presentation, and quality.
• Handle cash, credit, and digital payment transactions efficiently and accurately.
• Work closely with kitchen staff to ensure order accuracy and timely preparation.
• Verify orders before handing them off to guests, ensuring everything is complete and properly packaged.
• Maintain a clean, organized to-go station and adhere to food safety and sanitation standards.
• Address guest concerns or complaints with a solution-oriented mindset and escalated issues to management when needed.

Skills

Guest service

Communication

Teamwork

Cash handling

Job description

Grimaldi’s Pizzeria is seeking an enthusiastic and organized To-Go Server to join our team. This role ensures a seamless takeout experience with exceptional customer service and hospitality.

The position involves greeting guests, taking to-go orders, packaging, and collaborating with kitchen staff to maintain order accuracy and quality. Join a team that values guest satisfaction and teamwork.