To-Go Roadie: Legendary Service & Fast, Accurate Orders

Texas Roadhouse, Inc.; Dundalk (MD); On-site; USD 21,000 - 28,000; Full time

Job summary

Texas Roadhouse, Inc. is seeking a To-Go Roadie to support carry-out operations, ensuring each order meets our legendary food and service standards for To-Go guests.

You will greet guests, take and place orders with menu knowledge, and package orders carefully while maintaining proper etiquette and using our POS system. Collaborate with Back of House and Restaurant Managers to provide accurate quotes on completion times, use online ordering tools, and participate in our weekly pay and

Responsibilities

• Ensure each guest receives a legendary welcome and goodbye during ordering and pickup.
• Use proper phone etiquette when answering calls and taking orders.
• Knowledgeable of menu to accurately take and place orders.
• Demonstrates strong organization and accuracy when packaging orders.
• Works collaboratively with Back of House staff to complete orders.
• Partners with Restaurant Managers on quote times; accurately provides quotes to guests on the length of time to complete their order.
• Understands our online and mobile app ordering systems.
• Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions.
• Practices proper safety and sanitation procedures.
• Exhibits teamwork at all times.

Job description

Texas Roadhouse, Inc. is seeking a To-Go Roadie to support carry-out operations, ensuring each order meets our legendary food and service standards for To-Go guests.

You will greet guests, take and place orders with menu knowledge, and package orders carefully while maintaining proper etiquette and using our POS system. Collaborate with Back of House and Restaurant Managers to provide accurate quotes on completion times, use online ordering tools, and participate in our weekly pay and