To-Go

Texas Roadhouse, Inc.; Town of Middletown (NY); Sur place; USD 1 456 000 - 1 911 000; Plein temps

Avantages offerts par ce poste

Medical plans

Dental Insurance

Vision Insurance

Tuition Reimbursement

Paid vacation

Short-Term Disability

Life Insurance

Accident Insurance

Critical Illness Insurance

Identity Theft Protection

Employee Assistance Program

Business Travel Insurance

Annual Holiday Bonus

Résumé du poste

Texas Roadhouse is looking for a To-Go Roadie to support our carry out operations, ensuring Legendary Food and Legendary Service for To-Go guests. You will greet guests, take orders, and manage pickup with care in a fast-paced environment.

Responsibilities include packaging orders accurately, collaborating with Back of House and managers, quoting order times, and handling POS transactions. Weekly pay and a robust benefits package after one year are provided.

Qualifications

• Willingness to deliver Legendary Food and Legendary Service to guests.
• Ability to answer phones, take orders accurately, and manage checkout.
• Adherence to safety and sanitation procedures.

Responsabilités

• Ensures a legendary welcome and goodbye for To-Go guests.
• Uses proper phone etiquette when taking orders.
• Is knowledgeable of the menu to accurately take and place orders.
• Packages orders with strong organization and accuracy.
• Collaborates with Back of House staff to complete orders.
• Provides accurate quotes on order completion times with Restaurant Managers.
• Understands online and mobile app ordering systems.
• Uses POS system to place To-Go orders, sell gift cards, and process payments.
• Follows proper safety and sanitation procedures.
• Exhibits teamwork at all times.

Connaissances

Customer service

Phone etiquette

Menu knowledge

Organization

Teamwork

POS system proficiency

Outils

POS system

Description du poste

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?

Texas Roadhouse is looking for a To-Go Roadie to support our carry out operations, execute high standards of food quality and service, and ensure our To-Go guests experience the same Legendary Food and Legendary Service as our dine-in guests.

As a To-Go Roadie Your Responsibilities Would Include

• Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
• Uses proper phone etiquette when answering calls and taking orders
• Knowledgeable of menu to accurately take and place orders
• Demonstrates strong organization and accuracy when packaging orders
• Works collaboratively with Back of House staff to complete orders
• Partners with Restaurant Managers on quote times; accurately provides quotes to guests on the length of time to complete their order
• Understands our online and mobile app ordering systems
• Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
• Practices proper safety and sanitation procedures
• Exhibits teamwork at all times

If you think you would be a legendary To-Go Roadie

At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Requirements

Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Tuition Reimbursement up to $5,250 annually
• Paid vacation time
• Short-Term Disability
• Life, Accident, and Critical Illness insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.