To-Go

Texas Roadhouse, Inc.; Sioux City (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical plans

Dental/Vision

Tuition reimbursement

Paid vacation

Disability insurance

Life/AD&D

ID theft protection

Employee assistance

Travel insurance

Holiday bonus

Job summary

Texas Roadhouse, Inc. is seeking a To-Go Roadie to support carry-out operations, ensuring high standards of food quality and service for To-Go guests. You will handle calls, take orders, quote times, and process POS transactions while collaborating with kitchen staff.

The role emphasizes teamwork, safety, and delivering Legendary Food and Legendary Service. Benefits and a weekly pay schedule accompany this position.

Qualifications

• Customer service experience is preferred.
• Able to take and place orders accurately.
• Knowledge of menu items to answer guest questions.
• Strong organization and accuracy in packaging orders.
• Comfort with POS systems and payments.
• Ability to work as part of a team and follow safety rules.

Responsibilities

• Ensure each guest receives a warm welcome and goodbye when placing or picking up orders.
• Answer calls with proper phone etiquette and take orders.
• Know the menu to accurately take and place orders.
• Package orders with accuracy and strong organization.
• Collaborate with Back of House staff to complete orders.
• Provide accurate quotes on order completion times to guests.
• Understand online and mobile app ordering systems.
• Use POS system to place orders, process To-Go sales, and handle payments.
• Practice proper safety and sanitation procedures.
• Exhibit teamwork at all times.

Skills

Customer service

POS operation

Menu knowledge

Order taking

Communication

Teamwork

Food safety

Tools

POS system

Mobile ordering

Job description

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?

Texas Roadhouse is looking for a To-Go Roadie to support our carry out operations, execute high standards of food quality and service, and ensure our To-Go guests experience the same Legendary Food and Legendary Service as our dine-in guests.

As a To-Go Roadie Your Responsibilities Would Include

• Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
• Uses proper phone etiquette when answering calls and taking orders
• Knowledgeable of menu to accurately take and place orders
• Demonstrates strong organization and accuracy when packaging orders
• Works collaboratively with Back of House staff to complete orders
• Partners with Restaurant Managers on quote times; accurately provides quotes to guests on the length of time to complete their order
• Understands our online and mobile app ordering systems
• Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
• Practices proper safety and sanitation procedures
• Exhibits teamwork at all times

If you think you would be a legendary To-Go Roadie

At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Requirements

Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Tuition Reimbursement up to $5,250 annually
• Paid vacation time
• Short-Term Disability
• Life, Accident, and Critical Illness insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.