To-Go

Texas Roadhouse, Inc.; High Point (NC); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Medical plans

Dental insurance

Vision insurance

Tuition reimbursement

Paid vacation time

Short-Term Disability

Life insurance

Accident insurance

Critical Illness insurance

Identity Theft Protection

Employee Assistance Program

Business Travel Insurance

Annual holiday bonus

Job summary

Texas Roadhouse is seeking a To-Go Roadie to support carry out operations and maintain high standards of food quality and service, ensuring To-Go guests receive the same Legendary Food and Legendary Service as dine-in guests.

You will handle orders via phone, in-person, and app ordering, using a POS system and collaborating with BOH and management to deliver accurate timelines and outstanding service.

Qualifications

• Roadies are paid weekly.
• Total rewards package after one year of service available to eligible employees.

Responsibilities

• Ensure each guest receives a legendary welcome and goodbye when placing or picking up their order.
• Use proper phone etiquette when answering calls and taking orders.
• Be knowledgeable of the menu to accurately take and place orders.
• Demonstrate strong organization and accuracy when packaging orders.
• Work collaboratively with Back of House staff to complete orders.
• Partner with Restaurant Managers on quote times and provide accurate quotes to guests.
• Understand our online and mobile app ordering systems.
• Accurately use the POS system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions.
• Practice proper safety and sanitation procedures.
• Exhibit teamwork at all times.

Job description

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?

Texas Roadhouse is looking for a To-Go Roadie to support our carry out operations, execute high standards of food quality and service, and ensure our To-Go guests experience the same Legendary Food and Legendary Service as our dine-in guests.

As a To-Go Roadie Your Responsibilities Would Include

• Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
• Uses proper phone etiquette when answering calls and taking orders
• Knowledgeable of menu to accurately take and place orders
• Demonstrates strong organization and accuracy when packaging orders
• Works collaboratively with Back of House staff to complete orders
• Partners with Restaurant Managers on quote times; accurately provides quotes to guests on the length of time to complete their order
• Understands our online and mobile app ordering systems
• Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
• Practices proper safety and sanitation procedures
• Exhibits teamwork at all times

If you think you would be a legendary To-Go Roadie

At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Requirements

Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Tuition Reimbursement up to $5,250 annually
• Paid vacation time
• Short-Term Disability
• Life, Accident, and Critical Illness insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.