TJJD - Manager IV Assistant Director of Intervention Services - (AUS)

Texas A&M International; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Texas Juvenile Justice Department in Austin, TX seeks a Manager IV Assistant Director of Intervention Services to oversee case management programs and strategy.

The role plans and directs activities, coaches staff, and partners with leadership to improve service delivery for youth. Requirements include a bachelor's in behavioral science and 8 years of relevant experience; strong knowledge of policy, program evaluation, and data-driven decision making are essential.

Qualifications

• Bachelor's degree in a behavioral science field as listed.
• Eight years of full-time wage earning experience in residential settings or similar.
• Experience in case management or program oversight.

Responsibilities

• Leads implementation and ongoing management of complex program initiatives; monitors fidelity and improves services.
• Provides coaching, mentoring, training, and feedback to program staff.
• Develops strategic plans and long- and short-term goals with executive leadership.
• Completes performance reports and analyzes data to improve programs.

Skills

Case management

Policy development

Program evaluation

Leadership

Staff training

Data analysis

Communication skills

Interpersonal skills

Education

Bachelor's degree in behavioral science

Tools

Microsoft Office

Data management software

Job description

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Job Title TJJD - Manager IV Assistant Director of Intervention Services - (AUS)

We are committed to transforming lives and building safter communities by working collaboratively, communicating openly, and upholding the highest standards of integrity and professionalism. Our team models accountability, transparency, and respect, taking proactive steps to ensure the physical and emotional safety of youth, staff, and the community. We strive for excellence through continuous growth, thoughtful decision making, and mission driven collaboration, supporting one another while embracing challenges that lead to meaningful, long-term impact.

Job Description

We are committed to transforming lives and building safter communities by working collaboratively, communicating openly, and upholding the highest standards of integrity and professionalism. Our team models accountability, transparency, and respect, taking proactive steps to ensure the physical and emotional safety of youth, staff, and the community. We strive for excellence through continuous growth, thoughtful decision making, and mission driven collaboration, supporting one another while embracing challenges that lead to meaningful, long-term impact.

Plans, prioritizes, and performs a variety of technical, training, research, planning, policy, program assessments and administrative activities to support field and contract staff regarding the agency¿s case management programs as needed; and creates efficiencies where opportunities occur.

Leads the implementation and ongoing management of complex program initiatives; monitors, reviews, and evaluates the fidelity of program implementation; recommends activities to produce a more effective program and eliminate gaps in service delivery as needed; and assists leadership teams with the development of action plans to improve or address areas of concern.

Provides ongoing coaching, mentoring, training, and feedback to program staff and coordinates implementation of process improvement plans as needed.

Establishes goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; and manages evaluation activities; and c onfers with executive management staff to develop strategic plans and long- and short-term goals for the department.

Completes and monitors required administrative and performance reports, studies and specialized projects; and recommends appropriate changes to program; analyzes data and program operations; prepares or reviews administrative reports and provides feedback on patterns and trends; and utilizes data and reports to assist in the oversight of programs.

Participates in policy and procedure manual development for the case management functions; prepares justifications for procedural or policy changes; and coordinates the collection, organization, analysis, and preparation of materials in response to requests for program information and reports.

Actively participates in staff and special meetings regarding case management initiatives; prepares for such meetings and shares information, identifies concerns and trends, and recommends improvements to resolve problems or enhance the delivery of services; considers ideas and points of view from other staff members.

Coordinates activities, projects and progress with all members of the Intervention Services Team to assure efficient and effective operation and implementation of agreed upon strategies and goals.

Performs a variety of related duties not listed, to be determined and assigned as needed.

Performs all duties in compliance with agency safety policies and procedures:

• Reports safety hazards and corrects hazards when possible.
• Completes required documentation in the event of an accident/injury within requested time frames.

Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.

Actively embody and support the Texas Model by demonstrating its core values in daily tasks and interactions with others.

Minimum Qualifications

Bachelor¿s degree with major course work in psychology, social work, sociology, criminal justice (not law enforcement or police sciences), guidance and counseling, education, or other related behavioral science field.Eight (8) years of full-time wage-earning experience in a residential setting, treatment or correctional program.

Preferred Qualifications

Preferred:

Case work or case management experience working with adolescents.

Experience and Education Substitutions:

• One year of appropriate experience may substitute for one year of college (30 course hours) on a year for year basis.
• Completed course hours of undergraduate study may substitute for up to four years of experience on a basis of 30 course hours for one year of experience.
• Completed course hours of graduate study may substitute for up to two years of experience on a basis of 12 graduate course hours for one year of experience.
• Experience requirements may be satisfied by the prorated part-time equivalent.

Note:Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be from an accredited educational institution.

Knowledge/Skills/Abilities

Knowledge of:

• Local, state, and federal laws related to juvenile correction system.
• Texas Family and Penal Codes on juveniles.
• TJJD policies and procedures.
• Juvenile offender issues and developmental needs.
• Individual and group interventions to male and female youth, specifically those in a juvenile justice setting and specialized needs.
• The Texas Model and Trauma-informed Corrections.
• The What Works principles of effective intervention.
• Principles and practices of public administration and management.
• Budget processes.
• Research techniques.
• Training techniques.
• Program management processes and techniques.

Skill in:

• Identifying measures or indicators of program performance.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Identifying the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Preparing effective project work plans and dealing effectively with correctional and professional personnel.
• Exercising independent judgment in the performance of job assignments.
• Organizing workloads, setting priorities, carrying out assigned tasks by due date, and advising supervisors prior to any delays.
• Providing effective leadership, technical training, and working well with field staff to carry out agency expectations.
• Interpreting complex written material, analyzing data, identifying problems, and developing corrective action plans.
• Compiling, evaluating, and presenting program information.
• Using a personal computer, applicable software, and other standard office equipment.
• Team leadership, staff training assessment skills and program evaluation.
• Using resources to achieve optimal results.

Ability to:

• Manage the assigned business functions.
• Establish goals and objectives.
• Gather, assemble, correlate, and analyze facts.
• Devise solutions to administrative problems.
• Prepare reports.
• Develop and evaluate administrative policies and procedures.
• Be an integral part of the case management team and process within TJJD.
• Learn and apply TJJD policy, procedures, and regulations.
• Interpret and explain laws, rules, regulations, policies, and procedures to different audiences and make clear oral presentations of facts or ideas.
• Express ideas clearly in writing; to write appropriately for different audiences, and critically evaluate written communications.
• Encourage others to become involved in solving problems, recognize when a group requires direction, and effectively interact with a group to guide them to accomplish a task.
• Prioritize and manage multiple tasks with varying deadlines, and complete work within required timeframes.
• Seek out relevant data and analyze complex information.
• Assess training needs and the effectiveness of training.
• Communicate effectively, both orally and in writing.
• Maintain confidentiality.
• Establish and maintain effective working relationships with others.
• Work collaboratively with all stakeholders and maintain a professional, courteous demeanor.
• Recognize when decisions are required, process information logically, make decisions, and demonstrate the soundness of those decisions.
• Train and supervise the work of others.
• Work in excess of 40 hours per workweek, travel, and be on-call.

Physical Requirements

The following physical demands and working conditions are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job.Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Analyzing

Ability to communicate effectively, orally and in writing

Ability to see

Ability to hear (with or without aid)

Operate motor equipment

Depth perception

Lifting up to 25 lbs.

Carrying up to 25 lbs.

Pulling

Pushing

Walking

Standing

Repeated bending

Reaching above shoulder

Dual simultaneous grasping

State of Texas Benefits and Retirement Information can be found at https://www.ers.texas.gov .Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, and career ladder advancements.

In order to receive veteran¿s preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application.

The Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services

Thank you for considering employment with the Texas Juvenile Justice Department.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

SPONSORSHIP

Candidates must be eligible to work in the United States without requiring sponsorship.