Title & Closing Operations Manager

Essent Guaranty, Inc.; Coraopolis (Allegheny County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision benefits

401(k)

Disability benefits

Job summary

A leading mortgage insurance firm based in Coraopolis is seeking an Operations Manager. The role involves overseeing the closing team, ensuring compliance with policies and regulations, and delivering excellent client service. Ideal candidates have a bachelor's degree, 5+ years in title services, excellent leadership abilities, and a strong customer service background. The position offers competitive salary and comprehensive benefits in a positive work environment.

Qualifications

• Management/leadership experience strongly preferred.
• Familiarity with various loan programs and compliance regulations.
• Excellent organizational and relationship management skills.

Responsibilities

• Oversee the entire closing team ensuring compliance and excellence.
• Monitor and evaluate employee performance by auditing files.
• Resolve complaints and requests promptly and professionally.

Skills

Leadership capabilities

Customer service skills

Analytical skills

MS Office Suite proficiency

Education

Bachelor’s degree in related field

5+ years experience in title/closing services

Job description

A leading mortgage insurance firm based in Coraopolis is seeking an Operations Manager. The role involves overseeing the closing team, ensuring compliance with policies and regulations, and delivering excellent client service. Ideal candidates have a bachelor's degree, 5+ years in title services, excellent leadership abilities, and a strong customer service background. The position offers competitive salary and comprehensive benefits in a positive work environment.