Tissue Recovery Supervisor - St. Louis

Saving Sight; St. Ann (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Saving Sight is seeking a Recovery Supervisor to oversee ocular tissue recovery operations across St. Louis, MO and Springfield, IL territories. You will supervise Recovery Technicians, ensure compliance with SOPs, FDA/HIPAA regulations, and coordinate staff training and schedule management.

The role emphasizes building a mission-driven culture, managing daily workflows, and facilitating quality assurance through documentation and QA activities. Travel across the territory is required.

Qualifications

• High school diploma or equivalent.
• Valid driver's license, current auto insurance, and acceptable driving record would be maintained as per policy.
• Reliable transportation.
• Annual influenza vaccination.
• Hepatitis B vaccination completed or documented declination prior to duties.

Responsibilities

• Oversee daily recovery operations and supervise Recovery Technicians within the territory.
• Train and onboard new recovery technicians with shadowing and hands-on practice.
• Serve as primary contact for daily operational issues and technician support across the territory.
• Ensure SOPs, regulatory compliance (FDA, HIPAA, EBAA) and annual competency reviews are met.
• Support QA reporting, investigations, and accurate documentation.
• Develop and maintain staff schedules, timekeeping, attendance, and PTO monitoring.

Skills

Staff supervision

Team leadership

Regulatory compliance

Communication

Training & development

Time management

Attention to detail

Education

High school diploma

Tools

Windows OS

Microsoft Office

Database software

Web-based applications

Job description

Lead with Purpose. Inspire a Team. Restore Vision.

Recovery Supervisor – St. Louis & Springfield, IL Territories

Multi-Site Leadership Opportunity | Outstanding Benefits | Mission-Driven Career

Join a team dedicated to giving the gift of sight and creating a lasting impact in the communities we serve.

Position Purpose

The Recovery Supervisor oversees daily recovery operations, supervises Recovery Technicians, andensures compliance with regulatory and organizational standards. In partnership with Recovery leadership, this role supports staff development, process improvements, team training, and a positive, mission-driven culture.

Responsibilities

• Complete ocular tissue procurements, including donor history review, assessments, blood collection, tissue recovery, and accurate documentation in the eye bank database.
• Train and onboard new recovery technicians through shadowing and hands-on training in ocular tissueprocurement procedures while maintaining designated trainer competency.
• Serve as the primary point of contact for daily operational issues and technician support across the territory, including participation in the AdministratorOnCall (AOC) rotations for both Technician Logistics and Donor Logistics to provide after-hours operational support as needed.
• Maintain compliance with Standard Operating Procedures (SOPs), EBAA, FDA,HIPAAand all federal and state regulations, including completion of annual competency reviews.
• Support quality and compliance through timely QA reporting, investigations and accurate operational documentation.
• Develop andmaintainstaff schedules to ensure adequate coverage and manage employee timekeeping, attendance, time sheet approval, and PTO monitoring.
• Leadmonthlyteammeetings,and routine one-on-one(O3) meetings with recovery technicians.
• Partner with the Recovery Manager on providing input on performance feedback, recognition, and corrective actions.
• PartnerwithHumanResourcesandmanagementtosupportrecruitment,interviewing,andonboardingofnewteammembers.
• Maintain clear and effective communication with team members, leadership, and externalpartners.
• Maintainadequatesupplyinventoryforoperationalneeds.
• Ensure facility equipment and company vehicles are used properly andmaintainedin good workingorder.

Knowledge, Skills, And Abilities

• Managestresseffectivelywhileexercisingsoundjudgment.
• Thinkstrategically andplanworktoachievegoalsandobjectives.
• Work independently and collaboratively in a team environment, with limited direction.
• Strongorganizationalskills,problem-solving abilities,andattentiontodetail.
• Demonstratestronginterpersonal,written,andverbalcommunicationskills.
• Proficient in Windows operating systems, Microsoft Office, general database functionality, and web-based applications.
• Abilitytomanagetimeeffectivelywhileoverseeingmultipletasks,priorities,andstaffneeds.

Basic Requirements

• Highschooldiplomaorequivalent.
• Mustmaintainavalid driver's license, current auto insurance, and an acceptable driving record asdeterminedby the organization.
• Musthavereliabletransportation.
• Required to have ayearly influenzavaccination.
• Completion ofHepatitis Bvaccination, or documented declination isrequiredbefore performing duties.

Preferred Requirements

• Medicalorbiological science background preferred, including familiarity with medicalterminology.
• Supervisory experience including demonstrated coaching, employee development, and trainingexperience.
• Thorough knowledge of aseptictechniqueand best practices formaintainingsterility in controlled environments.
• Stronginterpersonal,written,verbal,andphonecommunicationskills.

Physical Requirements

• Ability to sit and safelyoperatea vehicle forextended periods in various conditions, including long-distances, nighttime, and inclement weather.
• Frequentperiodsofintenseconcentration,attentiontodetailandaccuracy.
• Abilitytoperformtasksrequiringprolongeduseofprintedmaterialsandcomputerscreens.
• Abilitytoperformdelicatemanualprocedureswithahighdegreeofdexterity.
• Longperiodsofsittingand/orstandingrequired.
• Ability to lift and position a donor following safety techniques.
• Lift equipment and supplies weighing up to 40 pounds.
• Mayrequireoccasionaluseofstairstoaccessworkareasorfacilities.

Working Environment

• Work is performed in multiple environments, including normal office settings, hospitals (ICU, inpatient units, operating rooms, morgue), funeral homes or mortuaries, and medical examinerfacilities.
• Requirestravelthroughouttheserviceregion,includingdrivingtootherlocations.
• Mustmaintainflexibility for24-houroperations, including on-callcoverage during day, night, weekend, and holiday shifts, with occasional work beyond scheduled hours.
• Thescheduleisbasedonthebusinessneedsofthelocation which can include 12-hour call shifts.

NOTE: The preceding statements describe the nature and level of assignments normally given to job incumbents. They are not an exhaustive list of duties. Additional duties may be assigned. Saving Sight is an Equal Opportunity Employer. We take pride in the diversity of our staff and seek diversity in our applicants. Saving Sight does not unlawfully discriminate based on any status or condition protected by applicable federal or state law. Saving Sight reserves the right to seek, hire and promote individuals who support the goals and mission of the organization.

At this time, we are only able to consider candidates who do not require current or future sponsorship for employment authorization.

In the last 5 years, the candidate must have 0 major moving violations and less than 3 minor moving violations.