Tire & Battery Technician - Automotive PT

Walmart; West Mifflin (Allegheny County); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retail corporation seeks a Tire & Battery Center Technician in West Mifflin, PA. The ideal candidate will ensure safe and efficient service, collaborate with team members, and maintain compliance with industry standards. Previous experience in auto service and strong customer service skills are preferred. This role offers competitive hourly wages and comprehensive benefits.

Benefits

Health benefits including medical, vision, and dental coverage

401(k) and stock purchase options

Paid time off benefits including parental leave

Company-paid education program

Qualifications

• Successful completion of all job-required trainings and assessments.
• Must possess a valid state-issued driver's license.
• At least 18 years of age.

Responsibilities

• Work collaboratively with team members to fulfill service requests.
• Demonstrate safety and compliance protocols.
• Assist members with purchasing decisions.

Skills

Customer service

Knowledge of tire and battery protocols

Team collaboration

Mentoring

Interpersonal communication

Education

High school diploma or equivalent

Tools

Point of Sale systems

Hand-held technology

Job description

Position Summary: As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

What You’ll Do

• Collaborate with team members to fulfill sales and service requests, educating other associates on tools, tasks, resources and mentoring new technicians, while communicating and developing interpersonal skills for providing safe and efficient customer service.
• Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, Tire Pressure Monitoring Systems, product specifications and seasonality, as well as Point of Sale systems, phone and in‑person selling techniques.
• Leverage digital tools to plan for and drive sales, improve the service experience and elevate associate engagement, utilizing hand‑held technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training, while encouraging others to adopt new tools.
• Communicate equipment, tools and supplies needs to the Tire & Battery Center (TBC), lead tracking and monitoring of returns and special orders, operate cash registers, process transactions, perform hand‑on physical area maintenance, maintain accurate inventory, audit safety and compliance standards, report complaints, hazards and problems, complete paperwork logs and required documentation, ensuring merchandise is packaged, labeled and stored in accordance with company policies and procedures.
• Identify member needs, assist members with purchasing decisions, and resolve issues and concerns.
• Act as a brand advocate by valuing the member experience in the TBC area and modeling high‑quality service and products, developing, influencing and inspiring others to work in a respectful, supportive and team‑oriented manner.
• Comply with company policies, procedures and standards of ethics and integrity; implement action plans using the Open Door Policy; apply these in executing business processes and practices.
• Complete work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other partners to identify priorities, deadlines and expectations, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, feedback and difficulties.

Values & Leadership Expectations

• Respect the Individual: Embrace differences in people, cultures, ideas and experiences to create a workplace where associates feel seen, supported and connected through a culture of belonging, opportunity for all associates to thrive and perform, and help attract the best talent.
• Respect the Individual: Work as a team, build strong and trusting relationships, and communicate with impact, energy and positivity to motivate and influence.
• Respect the Individual: Strengthen the team by helping develop and mentor others, recognizing others’ contributions and accomplishments.
• Act with Integrity: Maintain and promote the highest standards of integrity, ethics and compliance, model Walmart values, support and foster our culture, hold oneself and others accountable, and support Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world.
• Act with Integrity: Act in a selfless manner and consistently be humble, self‑aware, honest, fair and transparent.
• Serve Our Customers and Members—Deliver Results: Deliver results while putting the customer first.
• Serve Our Customers and Members—Make Decisions: Make decisions based on reliable information, balance short and long‑term priorities, and consider how one’s work impacts the team’s ability to deliver on our purpose for all stakeholders.
• Strive for Excellence—Curiosity: Display curiosity and a desire to learn, take calculated risks, and demonstrate courage and resilience.
• Strive for Excellence—Continuous Improvement: Drive continuous improvements, be open to and use new technologies and skills, and support others through change.

Benefits

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility & Compensation

• The hourly wage range for this position is $18.00 to $25.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
• Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

• Valid state‑issued driver’s license.
• Acknowledge that the position requires successful completion of all job‑required trainings and assessments within a prescribed time period if the position is received.
• Must be 18 years of age or older.

Preferred Qualifications

• Auto service industry experience.
• Retail experience.

Primary Location

2251 Century Dr, West Mifflin, PA 15122-2465, United States of America. Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.