Position Summary
As a Tire & Battery Center Technician you will provide safe and efficient service in both the sales and service areas of the department, delivering more of what members love for less. You will collaborate with other associates to ensure the club meets member expectations.
What You’ll Do
- Be a Team Member: Collaborate with team members to fulfill sales and service requests, educate other associates on tools and tasks, mentor new technicians, and develop interpersonal skills for safe and efficient customer service.
- Be an Expert: Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications and seasonality, and Point‑of‑Sale systems, phone, and in‑person selling techniques.
- Be a Techie: Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement using handheld technology and systems for immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them.
- Be an Owner: Communicate equipment, tools, and supplies needs to the TBC Lead, track and monitor returns and special orders, operate cash registers and process transactions, maintain accurate inventory, audit safety and compliance standards, report TBC complaints, safety hazards, and problems, complete paperwork and logs, and ensure merchandise is packaged, labeled, and stored per company policies. Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
- Be a Talent Ambassador: Act as a brand advocate by valuing the member’s experience in the TBC area, modeling high‑quality service, influencing and inspiring others to work respectfully, supportively, and team‑oriented, understanding roadblocks, and assisting in training team members.
- Comply with company policies, procedures, and standards of ethics and integrity, implementing related action plans and using the Open Door Policy in executing business processes and practices.
- Complete work assignments by using policies, data, and resources, collaborating with managers, coworkers, customers, and partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress, and determining ways to address improvement opportunities.
- Respect the Individual: Embrace differences, create a workplace where associates feel supported and connected, create opportunities for all to thrive, and help attract the best talent.
- Respect the Individual: Work as a team, build strong and trusting relationships, communicate with impact, energy, and positivity to motivate and influence.
- Respect the Individual: Strengthen the team by helping develop and mentor others, recognizing contributions and accomplishments.
- Act with Integrity: Maintain and promote the highest standards of integrity, ethics, and compliance, model Walmart values to support a regenerative culture, and hold self and others accountable.
- Act with Integrity: Act in a self‑less manner, consistently humble, self‑aware, honest, fair, and transparent.
- Serve our Customers and Members: Deliver results while putting the customer first.
- Serve our Customers and Members: Make decisions based on reliable information, balance short‑term and long‑term priorities, and consider how own work impacts the team’s ability to deliver on purpose for all stakeholders.
- Strive for Excellence: Display curiosity, desire to learn, take calculated risks, demonstrate courage, and resilience.
- Strive for Excellence: Drive continuous improvements, remain open to new technologies and skills, and support others through change.
Salary & Benefits
The hourly wage range for this position is $19.00 to $27.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
- Health benefits: medical, vision, and dental coverage.
- Financial benefits: 401(k), stock purchase, and company‑paid life insurance.
- Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
- Live Better U: a company‑paid education benefit program covering tuition, books, and fees.
Benefits are subject to change and may depend on job classification and length of employment. For information about benefits and eligibility, see One.Walmart: https://bit.ly/3iOOb1J.
Minimum Qualifications
- Valid State‑issued Driver’s License.
- Must be 18 years of age or older.
- Must successfully complete all job‑required trainings and assessments within a prescribed time period if the position is acquired.
Preferred Qualifications
- Auto service industry experience.
- Retail experience.
Primary Location
1520 Scenic Hwy N, Snellville, GA 30078-2130, United States of America
Additional Information
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.