Tire & Battery Technician - Automotive

Walmart; Hanover (York County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Tire & Battery Center Technician to provide exceptional service in a dynamic environment. In this role, you will collaborate with a dedicated team to meet the needs of customers while ensuring safety and compliance. Your expertise will help drive sales and enhance the service experience. This position offers a competitive hourly wage along with a range of benefits including health coverage, paid time off, and educational assistance programs. Join a company that values integrity, teamwork, and customer satisfaction, and be part of a culture that promotes growth and development.

Benefits

Health benefits (medical, vision, dental)

401(k) plan

Company-paid life insurance

Paid time off (PTO)

Short-term and long-term disability

Company discounts

Education benefits (Live Better U program)

Qualifications

• Valid driver's license required and must be 18 years or older.
• Experience in auto service or retail preferred.

Responsibilities

• Provide safe and efficient service in the Tire & Battery Center.
• Collaborate with team members to meet sales and service requests.
• Maintain inventory and ensure compliance with safety standards.

Skills

Customer Service

Safety Compliance

Interpersonal Skills

Sales Techniques

Problem Solving

Education

High School Diploma or Equivalent

Tools

Point of Sale Systems

Handheld Technology

Job description

Position Summary

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

What you'll do...

Be a Team Member: Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentoring new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, and seasonality, demonstrating knowledge of Point of Sale systems, phone and in-person selling techniques.
Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement, utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training, adapting to new tools and encouraging others to use them.
Be an Owner: Communicates equipment, tools, and supplies needs to TBC Lead, tracking and monitoring returns and special orders, operating cash registers, processing transactions, working hands-on in the physical area, maintaining accurate inventory, auditing safety and compliance standards, reporting TBC complaints, safety hazards, and problems with products, services, and work areas, completing paperwork, logs, and other required documentation, ensuring merchandise is packaged, labeled, and stored in accordance with company policies and procedures, identifying member needs, assisting members with purchasing decisions, and resolving issues and concerns.
Be a Talent Ambassador: Being a brand advocate by valuing the members experience in the TBC area and modeling high-quality service and products, developing, influencing, and inspiring others to work in a style that is respectful, supportive, and team-oriented, understanding the roadblocks and assisting in training team members.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.

Respect the Individual: Embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, helps to attract the best talent.
Respect the Individual: Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
Respect the Individual: Strengthens the team by helping, developing, and mentoring others, recognizes others' contributions and accomplishments.
Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Serve our Customers and Members: Delivers results while putting the customer first.
Serve our Customers and Members: Makes decisions based on reliable information, balances short and long-term priorities, and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders.
Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
Strive for Excellence: Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

-Health benefits: include medical, vision, and dental coverage.
-Financial benefits: include 401(k), stock purchase, and company-paid life insurance.
-Paid time off benefits: include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
- Other benefits: include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $18.00 to $25.00*
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
- Valid state-issued driver's license.
- I acknowledge that the position for which I am applying requires me to successfully complete all job-required trainings and assessments within a prescribed time period if I receive the position.
- Must be 18 years of age or older.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
- Auto service industry experience.
- Retail experience.

Primary Location...

261 Wilson Ave, Hanover, PA 17331-0000, United States of America