Tire & Battery Center Technician: Service Pro & Customer Impact

Sam's West, Inc.; Glen Carbon (IL); Sur place; USD 28 000 - 39 000; Plein temps

Avantages offerts par ce poste

Health benefits

Paid time off (PTO)

Live Better U education program

Employee discounts

Disability benefits

Stock purchase plan

Résumé du poste

Sam's Club Tire & Battery Center is hiring a Tire & Battery Center Technician in Glen Carbon, IL. You will work in both sales and service areas, delivering value to members while collaborating with a team to meet customer expectations.

You will serve as an expert in safety protocols, tire and battery standards, and POS operations, while using handheld tools to enhance the customer experience and drive sales. A focus on teamwork and integrity is essential.

Qualifications

• Valid state-issued driver’s license.
• Must be 18 years of age or older.
• Preferred qualifications include auto service industry or retail experience.
• Experience with POS systems is beneficial.

Responsabilités

• Be a Team Member and collaborate with colleagues to fulfill sales and service requests, educating others on tools and tasks.
• Be an Expert by applying knowledge of safety, compliance, tire and battery industry guidelines, TPMS, and service standards.
• Be a Techie by leveraging handheld devices to plan, drive sales and improve the service experience.
• Be an Owner by handling tasks like cash registers, inventory, paperwork, and customer purchases.
• Be a Talent Ambassador by modeling high-quality service, training others, and maintaining a respectful team environment.

Connaissances

Customer service

Team collaboration

Safety awareness

Interpersonal communication

Outils

POS systems

Description du poste

Sam's Club Tire & Battery Center is hiring a Tire & Battery Center Technician in Glen Carbon, IL. You will work in both sales and service areas, delivering value to members while collaborating with a team to meet customer expectations.

You will serve as an expert in safety protocols, tire and battery standards, and POS operations, while using handheld tools to enhance the customer experience and drive sales. A focus on teamwork and integrity is essential.