Tire and Battery Service Advisor - New Club Opening Lathrop, CA!

Sam's Club; Lathrop (CA); On-site; USD 28,929 - 39,950; Full time

Job summary

Sam's Club in Lathrop, CA, is opening a brand-new club and seeks a Tire and Battery Service Advisor to join the founding team. You will help members select tires and batteries and schedule installations, delivering safe, reliable service from day one.

You will operate in a fast-paced, member-focused environment, leveraging POS tools and safety protocols to ensure accurate purchases and timely appointments. This role supports our commitment to excellence and member satisfaction.

Qualifications

• Knowledge of tires, batteries, and automotive products.
• Strong focus on customer satisfaction.
• Comfort with technology and POS systems.
• Flexible scheduling including weekends and holidays.
• Ability to stay professional and detail-oriented.

Responsibilities

• Assist members with tire and battery purchases and install scheduling.
• Monitor orders and appointments on the sales floor.
• Maintain a safe, organized Tire and Battery Center.
• Provide product recommendations using knowledge and reference materials.
• Prioritize service workflow and maximize efficiency.
• Process payments, returns, refunds, and exchanges.

Skills

Customer service

POS experience

Teamwork

Safety mindful

Tools

POS system

Job description

Position Summary

Position Summary...

What you'll do...

Tire and Battery Service Advisor, New Location: Lathrop, CA

Join the Founding Team at Sam's Club Lathrop!

Location: 17401 S. Manthey Road, Lathrop, CA 95330

Be part of something extraordinary from day one.

Sam’s Club is opening a brand-new club in Lathrop, CA, and we’re looking for friendly, dependable, and member-focused individuals to help bring it to life. As a founding associate, you’ll have the unique opportunity to shape the member experience, support club operations, and help create a culture of excellence from the ground up.

If you enjoy staying on the move, take pride in accuracy, and love making members’ lives easier, this could be the perfect opportunity for you.

Help Members Hit the Road with Confidence

As a Tire and Battery Advisor at Sam's Club, you’ll be the go-to expert helping members find the right tires and batteries for their vehicles. From recommending the best products to scheduling installations, your knowledge and service will keep members safe and rolling.

In this role, you’ll spend your day assisting members with tire and battery purchases, monitoring orders and appointments, maintaining a safe and organized sales floor, and delivering expert service that keeps members coming back.

What You’ll Love About This Role

• Be part of a brand-new club opening and help build something from the ground up
• Work in a specialized role where your product knowledge makes a real difference
• Help members make confident decisions about vehicle safety
• Work alongside a supportive team that values service and accountability
• Grow your career with one of the world's leading retailers through training and development opportunities

What You’ll Do

• Maintain facility and sales floor safety by adhering to all safety policies, conducting regular safety sweeps, and promptly correcting or reporting unsafe situations to management
• Ensure the Tire and Battery Center sales floor is organized, stocked, zoned, and merchandised according to company policies
• Present and maintain merchandise by stocking, setting up displays, signing and pricing appropriately, and securing high-shrink merchandise
• Monitor the status of tire and battery orders daily and assist members with appointments for installation
• Communicate lead time changes and order cancellations to members and make alternative suggestions for installation or tire fitments
• Assist members with tire maintenance and repair services
• Use Sam's Garage, product knowledge, and reference materials to recommend the safest and most suitable tire and battery products
• Triage and prioritize service workflow in TBC service bays, understanding time requirements and maximizing service efficiency
• Leverage technology and handheld devices to plan sales, improve the service experience, and make real-time business decisions
• Operate hardware, process member purchases, and assist with payments, returns, refunds, and exchanges
• Serve as a brand advocate by modeling high quality service and products in the TBC area

We're Looking for People Who

• Have knowledge of or interest in tires, batteries, and automotive products
• Keep member satisfaction as a top priority
• Thrive in a fast-paced, service-oriented environment
• Are comfortable using technology and point-of-sale systems
• Have strong interpersonal skills and can handle challenging situations with professionalism
• Demonstrate attention to detail and commitment to safety
• Are available for flexible scheduling, including weekends and holidays
• Bring a positive attitude and strong work ethic

Why Sam's Club?

At Sam's Club, you're not just starting a job; you're building a career. As part of our founding Lathrop team, you'll help establish the culture, set the standard for excellence, and create an experience members will remember.

Plus, you'll enjoy competitive pay, comprehensive benefits, paid time off, career advancement opportunities, and access to Live Better U, our company-paid education program.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

Compensation

The hourly wage range for this position is $21.00 to $29.00*. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Valid state-issued driver's license
• 18 years of age or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Auto service industry, Retail Experience

Location

Primary Location: 16150 GOLDEN VLY PKWY, LATHROP, CA 95330-0000, United States of America

Drug and Alcohol Policy

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.