TikTok Shop - Strategy & Operations Manager, Global E-Commerce Resource Management

TikTok; Seattle (WA); On-site; USD 151,000 - 258,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Parental leave

Disability coverage

Life insurance

Paid time off

Job summary

TikTok seeks a Resource Planning & Analytics Associate for its Global E-commerce Resource Management team. You will lead ROI framework development, perform strategic analyses, and coordinate with regional leads to standardize processes across markets.

You will prepare executive-level materials to support decision-making and align initiatives across time zones in a fast-growing global environment. Responsibilities include driving global resource optimization, communicating insights to leadership,

Qualifications

• 5+ years experience in strategy, analysis, or finance at leading tech companies.
• Experience with e-commerce and marketplaces is a plus.
• Familiarity with financial analysis and ROI calculations.
• Proven ability to coordinate across regions and stakeholders.
• Experience working with leadership and driving initiatives forward.
• Strong written communication and documentation skills.

Responsibilities

• Lead the development and continuous improvement of global ROI frameworks across regions.
• Conduct strategic analysis to identify efficiency and capital allocation opportunities.
• Collaborate with regional leads to implement global standards and drive operational excellence.
• Prepare strategy documents, analytical reports, and executive materials.
• Coordinate across global teams to align initiatives from concept to implementation.
• Operate effectively in a fast-paced, multi-time-zone environment.

Skills

Strategy & analysis

Cross-regional coordination

Financial analysis & ROI

Executive communication

Leadership & initiative

Analytical problem-solving

Job description

Responsibilities

About the team: The Global E-commerce Resource Management team for TikTok Shop plays a critical role in driving scalable growth across our international markets. The team operates at the center of global planning and resource allocation, partnering closely with regional leaders to ensure investments are deployed effectively and aligned with business priorities. We are looking for a resource planning & analytics associate for our newly formed global resource management team.

Role & Responsibilities

• Lead the development and continuous improvement of global ROI frameworks for TikTok Shop, ensuring consistent definitions, methodologies, and reporting standards across regions.
• Conduct strategic analysis and research on global resource management topics, identifying opportunities to improve efficiency, prioritization, and capital allocation.
• Work closely with regional resource management leads and cross-functional stakeholders to implement global standards and drive operational excellence.
• Prepare clear strategy documents, analytical reports, and executive-level materials to support decision-making and communicate insights to leadership.
• Act as a key coordination point across global teams, facilitating alignment and driving initiatives from concept through implementation.
• Operate effectively in a global, fast-paced environment, collaborating with stakeholders across multiple time zones.

Qualifications

Minimum Qualifications

• 5+ years experience of strategy, analysis, or finance at leading tech companies. Experience in e-commerce and marketplaces, or experience in resource management is a plus.
• Familiarity with financial analysis and ROI calculations.
• Proven ability to coordinate across regions and stakeholders, driving alignment and execution in a global organization.
• Experience working with leadership, with a proactive mindset and the ability to independently drive initiatives forward.
• Strong written communication and documentation skills, including the ability to produce clear strategy papers, frameworks, and analytical reports.
• Excellent analytical and problem-solving skills, with experience in areas such as resource planning, ROI analysis, business strategy, or operations.
• Comfortable working in a high-growth, fast-changing environment with global teams.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $151050 - $258400 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.