TikTok Shop - Partner Development Manager, ISV Commerce Partnerships

TikTok; Seattle (WA); On-site; USD 116,000 - 198,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with company match

Paid parental leave

Disability coverage

Paid holidays

Job summary

TikTok is seeking a Partner Development Manager to scale merchant partnerships and drive growth for TikTok Shop globally. You will build and manage programs, collaborate with cross-functional teams, and craft go-to-market strategies to meet evolving merchant requirements.

You will generate executive dashboards, oversee QBRs/OKRs, and define incentive programs to drive merchant growth across time zones and cultures.

Qualifications

• At least 3 years in strategy, business development, or partnerships focusing on commerce.
• Strong communication skills with ability to align across management levels.
• Skilled project manager with high organization and cross-time-zone collaboration.

Responsibilities

• Build, maintain, and grow external relationships with partners across the commerce ecosystem and manage strategic partnerships.
• Develop and execute go-to-market strategies to meet TikTok Shop goals across changing merchant/product requirements.
• Generate executive-friendly dashboards and oversee QBRs/OKRs to measure performance and forecast growth.
• Define and manage incentive programs to drive merchant growth.

Skills

Communication skills

Project management

Cross-functional

Education

MBA degree

Tools

Sellers onboarding tools

OMS

WMS

ERP

Job description

Responsibilities

About the team
The Commerce Partnerships team are a critical means of scaling interactions between TikTok users and merchants across the globe. As a Partner Development Manager, you will build and manage programs to help our growth and sales teams connect with merchants of different shape and size.

• Build, maintain, and grow external relationships with partners across the commerce ecosystem and manage strategic partnerships.
• Work with cross-functional teams to develop and execute go-to-market strategies to meet TikTok Shop goals across rapidly changing merchant and product requirements.
• Generate executive-friendly dashboards and oversee QBRs/ OKRs to measure performance, forecast growth, define product recommendations and resource prioritization.
• Define and manage incentive programs as applicable to drive merchant growth.

Qualifications

Minimum Qualifications

• A minimum of 3 years' experience in strategy, business development, or partnerships focusing on commerce. High growth tech experience preferred
• Strong communication experience and ability to drive alignment across all levels of management.
• Skilled project manager with exceptional organization. High EQ team-player with the ability to manage expectations across time-zones and cultures

Preferred Qualifications

• MBA degree in related field.
• Love content and enjoy shopping.
• Experience in e-commerce merchandising platforms, seller onboarding tools, or buyer-seller matchmaking systems.
• E-commerce experience is required and understanding of marketplace/ ISV Connectors, OMS, WMS, ERP preferred

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We\'re resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Job Information

【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $115520 - $198360 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.