Tiger Den Supervisor

Casino Gaming Institute Inc; Detroit (MI); On-site; USD 30,307 - 34,440; Part time

Benefits offered by this job

Weekly pay

Training opportunities

Employee discounts

Flexible schedules

Health insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

Delaware North Sportservice at Comerica Park in Detroit is seeking a seasonal Club Supervisor to lead food service and hospitality operations on game days.

You will train and supervise Club Runners, Servers and Bartenders, ensure setup, maintain quality and safety standards, and resolve guest concerns with support from management.

Qualifications

• Minimum of 2 years of hospitality and high-volume dining experience.
• Basic knowledge of cost control measures and profit and loss statements.
• Ability to problem-solve and operate in a fast-paced environment.
• Ability to work flexible hours, including nights and weekends.
• No college degree required.

Responsibilities

• Train and supervise associates including Club Runners, Servers and Bartenders and observe job performance.
• Ensure associates properly set up the Club for guests; conduct walk-through to check for any issues.
• Ensure all food presentations and displays meet company standards.
• Ensure responsible alcohol service and report any violations and that staff is adhering to company policies for alcohol.
• Resolve guest complaints, with the assistance of the department manager.
• Ensure that all workstations, pantries, and storerooms remain clean and sufficiently stocked; ensure replacement stock is ordered.
• Ensure all sanitation practices are used and Department of Health guidelines are followed.

Skills

Hospitality experience

High-volume dining

Problem solving

Flexible hours

Job description

The opportunity

Delaware North Sportservice is hiring a seasonal Club Supervisor to join our team at Comerica Park in Detroit, Michigan. As a Club Supervisor, you will be responsible for ensuring all food service and hospitality operations are efficiently carried out while providing an exemplary guest experience.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$22.00 – $25.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well‑being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Train and supervise associates including Club Runners, Servers and Bartenders and observe job performance
• Ensure associates properly set up the Club for guests; conduct walk‑through to check for any issues
• Ensure all food presentations and displays meet company standards
• Ensure responsible alcohol service and report any violations and that staff is adhering to company policies for alcohol
• Resolve guest complaints, with the assistance of the department manager
• Ensure that all workstations, pantries, and storerooms remain clean and sufficiently stocked; ensure replacement stock is ordered
• Ensure all sanitation practices are used and Department of Health guidelines are followed

More about you

• Minimum of 2 years of previous hospitality and high‑volume dining experience required
• Basic knowledge of cost control measures and profit and loss statements
• Ability to problem‑solve and operate in a fast‑paced environment
• Ability to work flexible hours, including nights and weekends
• No college degree required

Physical requirements

• Standing and walking for entire length of shift
• Ability to lift up to 35 pounds

Shift details

• Evenings
• Weekends
• Events
• Days