Tier 2 Audio Visual Field Technician

EOS IT Solutions; Hayward (CA); Hybrid; USD 44,083 - 56,481; Full time

Job summary

EOS IT Solutions is seeking an AV technology support specialist based in Hayward, California. In this role, you will be responsible for installing and maintaining AV technologies at various client sites, ensuring high-quality installations, and troubleshooting technical issues as they arise. Candidates should have experience with AV systems like Crestron and Cisco and a commitment to excellent customer service. This position requires significant travel (up to 70%). The pay range for this job is $32—$41 USD per hour.

Qualifications

• 1–3 years of experience in the AV/VC industry preferred.
• Strong organizational and time management skills required.
• Willingness and eligibility to travel globally.

Responsibilities

• Provide daily reporting to the Project Management team.
• Install AV technology across project sites.
• Diagnose and resolve technical problems.

Skills

Experience with AV systems

Signal flow understanding

Customer interaction skills

Critical thinking

Flexibility and adaptability

Tools

Crestron

Extron

Cisco

QSYS

Job description

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

What you will do

As a , you will play a key role in supporting our project delivery teams by installing and maintaining a wide variety of AV technologies across client sites. You will be responsible for ensuring high-quality installations, troubleshooting technical issues, and maintaining strong communication with project stakeholders.

• THIS POSITION REQUIRES UP TO 70% TRAVEL.

Key Responsibilities

• Provide daily reporting to the Project Management team.
• Install a wide variety of AV technology in both existing and new build project sites.
• Perform cable management and layout planning for 1st fix hardware, including bracketry and ceiling speaker hardware.
• Ensure compliance with general contract requirements during installations.
• Apply knowledge of low voltage electrical concepts.
• Utilize basic carpentry and installation skills.
• Operate power tools safely and effectively.
• Diagnose, troubleshoot, and resolve technical problems.
• Travel to other sites as needed to support projects and installations.

Essential Criteria

• Experience with AV systems such as Crestron, Extron, QSYS, or Cisco.
• Understanding of signal flow and AV rack building to AVIXA standards.
• Familiarity with AV industry cabling and connector termination.
• Strong sense of urgency and agility in dynamic environments.
• Excellent customer interaction skills and professionalism.
• Ability to work independently in high-pressure, fast-paced settings.
• Commitment to ongoing technical development.
• Willingness and eligibility to travel and work globally.
• Strong organizational and time management skills.
• Effective written and verbal communication.
• Critical thinking and problem-solving abilities.
• Flexibility and adaptability to changing work hours and customer needs.Team-oriented mindset.
• Valid driver’s license.

Desirable Criteria

• 1–3 years of experience in the AV/VC industry.
• Deeper knowledge of signal flow and AV installation.
• Familiarity with Cisco, Extron, Crestron, or QSYS systems.
• AVIXA CTS or CTS-I certification.
• OSHA 10/30 or SST certification.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

Pay Range

$32—$41 USD