Ticket Scanner

TreeHoppers Aerial Adventure Park; Dade City (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Uniform provided

Paid training

Job summary

Snowcat Ridge is seeking a Seasonal Ticket Scanner in Florida to welcome guests and steward entry at park gates. You’ll verify admission, collect waivers, and guide guests with clear, friendly communication. This outdoor role requires attention to detail and the ability to stand for long periods.

Shifts cover weekends, evenings, and holidays with paid training and a provided uniform. Help start guests’ snowy adventure safely and smoothly.

Qualifications

• 18 years or older.
• Strong attention to detail when checking tickets and documents.
• Friendly, confident, and clear communication, including when turning guests away politely.
• Reliable with punctuality and following instructions.
• Comfortable using a smartphone or handheld device.
• Available for weekends, evenings, and holidays during the season.
• Able to stand for up to 8 hours, lift up to 20 lbs, and work outdoors in various weather conditions.

Responsibilities

• Greet every guest warmly at park and attraction entrances.
• Scan admission and upgrade tickets accurately using a handheld scanner.
• Collect completed guest waivers and check them for completeness before entry.
• Confirm that guests have the correct ticket or upgrade for each attraction.
• Politely direct guests without valid tickets or waivers to the Box Office or waiver station.
• Manage lines and keep entrances organized and moving smoothly.
• Answer guest questions about attractions, session times, and park rules.
• Report safety concerns, ticketing issues, or guest disputes to a supervisor immediately.
• Keep your scanner charged, secure, and in good working condition.

Skills

Attention to detail

Customer service

Clear communication

Reliability

Teamwork

Tools

Handheld scanner

Smartphone

Job description

Snowcat Ridge: Seasonal Ticket Scanner Position

Are you looking for a fun, fast-paced role where you're part of every guest's adventure? Do you enjoy being part of a friendly team that values excellent customer service, attention to detail, and safety?

Join Snowcat Ridge, Florida's first Alpine Snow Park, as a Ticket Scanner for our exciting winter season. You'll be the gatekeeper to the park and its attractions, making sure every guest gets in quickly, safely, and with the right tickets in hand. This is a great opportunity to work outdoors in a lively setting, build valuable guest-service skills, and be the welcoming face that kicks off each guest's snowy experience.

Key Responsibilities

• Greet every guest warmly at park and attraction entrances
• Scan admission and upgrade tickets accurately using a handheld scanner
• Collect completed guest waivers and check them for completeness before entry
• Confirm that guests have the correct ticket or upgrade for each attraction
• Politely direct guests without valid tickets or waivers to the Box Office or waiver station
• Manage lines and keep entrances organized and moving smoothly
• Answer guest questions about attractions, session times, and park rules
• Report safety concerns, ticketing issues, or guest disputes to a supervisor immediately
• Keep your scanner charged, secure, and in good working condition

Work Areas You May Be Assigned To

• Main Entrance: Scan admission tickets and collect waivers as guests enter the park
• Attraction Entrances: Check and scan tickets and upgrades for individual attractions

Requirements

• 18 years or older
• Strong attention to detail when checking tickets and documents
• Friendly, confident, and clear communication, including when turning guests away politely
• Reliable with punctuality and following instructions
• Comfortable using a smartphone or handheld device
• Available for weekends, evenings, and holidays during the season
• Able to stand for up to 8 hours, lift up to 20 lbs, and work outdoors in various weather conditions

Helpful but Not Required

• Experience with ticket scanning, event admissions, or access control (training provided)
• Customer service, hospitality, or theme park experience

What We Provide

• Uniform to wear during your shifts
• Paid training on our ticket scanning system and entry procedures

Location:

27839 St Joe Rd, Dade City, FL 33525, USA

Snowcat Ridge is Florida's one and only snow park located in Dade City! There are endless opportunities within our park to enjoy the winter season assisting on the Snowy Slopes, Snow Dome, Ice Ribbon, and more!