Thrift Store Retail Associate - Cash & Customer Service

Big Bend Hospice; Tallahassee (FL); On-site; USD 21,000 - 22,000; Part time

Job summary

Oak Tree Treasures in Tallahassee, FL is seeking a friendly part-time Retail Team Member to provide welcoming service, operate the cash register, and assist customers with questions.

You will restock, maintain tidy displays, manage donations, and follow cash-handling and safety procedures while working evenings and weekends. Must be dependable, punctual, and able to work independently when managers are not present.

Qualifications

• Previous retail, customer service, cashier, or thrift-store experience preferred.
• Must be dependable and punctual.
• Ability to work independently and make appropriate decisions within established policies.
• Strong customer service and communication skills.
• Comfortable handling cash and operating a POS system.
• Ability to maintain a professional attitude in a busy retail environment.
• Must be flexible and willing to work at both Oak Tree Treasures locations.
• Reliable transportation and the ability to travel between locations as needed.
• Ability to work evenings, weekends, and extended hours as scheduled.
• Must be able to safely lift, carry, bend, stand, and move merchandise throughout the workday.

Responsibilities

• Provide friendly, welcoming, and helpful service to customers and donors.
• Operate the cash register accurately and efficiently.
• Process cash and card transactions according to Oak Tree Treasures policies.
• Apply approved discounts, promotions, coupons, and loyalty programs correctly.
• Assist customers with questions and help them locate merchandise throughout the store.
• Maintain a positive and professional attitude with customers, volunteers, and coworkers.
• Maintain clean, organized, and well-merchandised sales floors.
• Restock merchandise and keep displays full and appealing.
• Organize and price donated merchandise according to store guidelines.
• Keep fitting rooms, checkout areas, donation areas, and other assigned areas clean and orderly.
• Assist with receiving and processing donations.
• Follow all cash-handling, safety, security, and loss-prevention procedures.
• Complete assigned opening and closing procedures.
• Work scheduled extended-hour shifts (until 8 pm).
• Be comfortable operating the store independently during assigned shifts when management is not present.
• Ensure the store remains clean, safe, organized, and customer-ready throughout the shift.
• Address routine customer and operational issues appropriately and communicate any concerns to management.
• Complete closing procedures and secure the store when assigned to close.
• Communicate important information, incidents, or operational concerns to management before the end of the shift.

Skills

Customer service

Cash handling

Point of Sale

Cashier

Tools

POS system

Job description

Oak Tree Treasures in Tallahassee, FL is seeking a friendly part-time Retail Team Member to provide welcoming service, operate the cash register, and assist customers with questions.

You will restock, maintain tidy displays, manage donations, and follow cash-handling and safety procedures while working evenings and weekends. Must be dependable, punctual, and able to work independently when managers are not present.