Thrift Store Manager

tsainternal; Grand Rapids (MN); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Hearing

Disability and Life Insurance

Flexible Spending Accounts

403(b) Retirement Accounts

Pension Plan

Generous Time Off

Job summary

The Salvation Army Grand Rapids Thrift Store is seeking a Store Manager to oversee daily operations, lead staff and volunteers, manage inventory and pricing, and create a positive donor and shopper experience. This on-site role requires at least two years of store management, a high school diploma, and ability to pass background checks.

Wage is $45,277 - $50,000 annually, with a Tuesday–Saturday workweek. Candidates must be able to lift up to 60 pounds and work in a dynamic community-focused

Qualifications

• High School diploma or equivalent required.
• Two or more years of store management experience.
• Previous experience managing budgets and processing cash.
• Must pass background checks, possess a valid driver’s license, and meet MVR requirements.

Responsibilities

• Oversee daily store operations, including opening/closing, cash handling, and compliance.
• Supervise staff and volunteers, schedule and train.
• Oversee inventory and merchandising, pricing, and display of donations.
• Drive sales through merchandising and promotions.
• Maintain clean, organized store environment.
• Build donor relations and community partnerships.

Skills

Staff supervision

Budget management

Cash handling

Communication skills

Education

High School diploma or equivalent

Job description

Position Summary

The Salvation Army Grand Rapids Thrift Store provides an enjoyable shopping experience with great deals on a variety of goods. Revenue from the store directly supports the local community by funding Salvation Army Corps programs and services. The Salvation Army is committed to Doing the Most Good by offering holistic, person-centered support to individuals and families. In addition to worship services and pastoral care, the Corps provides short- and long-term case management, food and clothing assistance, utility and rent support, housing resources, and connections to community organizations.

The Store Manager oversees the daily store operations, including customer service, staff supervision, inventory management, and pricing. The Store Manager ensures a clean, organized store environment and creates a positive experience for donors and shoppers. The Store Manager maximizes in-kind donations and drives sales through effective merchandising and promotions.

Wage: $45,277 - $50,000 annually,the workweek is Tuesday to Saturday.

20734 US-169, Grand Rapids, MN 55744

Essential Functions (approximate time spent)

• Store Operations Management (40%): Manage all aspects of daily store operations, including opening and closing procedures, cash handling, staff supervision, and compliance with store policies and procedures.
• Inventory & Merchandising (30%): Supervise the sorting, pricing, and display of donated goods to maintain optimal inventory levels and ensure merchandise is appealing and well-organized.
• Customer Service (10%): Ensure high levels of customer satisfaction by addressing customer inquiries and complaints and maintaining a friendly, welcoming atmosphere in the store.
• Sales & Marketing (10%): Develop and implement effective merchandising strategies, promotions, and sales events to drive store revenue and attract new customers.
• Facility Maintenance (5%): Ensure the building and property are well maintained; collaborate with supervisor on needed repairs and improvements.
• Community & Donor Relations (5%): Build strong relationships with donors, local businesses, and community organizations to enhance store donations and promote The Salvation Army’s mission and goals.

Education and Experience

• High School diploma or equivalent required.
• Two or more years of store management experience.
• Previous experience managing budgets and processing cash.
• Must pass background checks, possess a valid driver’s license, and meet MVR requirements.

Competencies

• Flexible interpersonal and communication skills.
• Strong attention to detail and excellent organizational skills.
• High level of initiative and self-motivation.
• Ability to problem-solve, multi-task, and prioritize.

Working Conditions

• Perform all physical aspects of the position, including being mobile, bending, reaching, and climbing.
• Must be able to lift 40 pounds regularly and occasionally 60 pounds.
• Must be able to communicate clearly with colleagues, customers, and the community.
• On-site role; not eligible for a remote-friendly work environment.

Supervisory Responsibilities

• Recruit, train, schedule, and supervise store staff and volunteers, providing ongoing support to foster a productive and positive work environment. Make employment recommendations.

Drive/Travel Requirements

• Drive locally using an agency or personal vehicle to support the mission of The Salvation Army.

Other Duties

• All employees recognize that The Salvation Army is a church and agree to support its mission as employees.
• This job description is not all-inclusive and is intended to outline essential functions. The supervisor may assign additional duties, responsibilities, and tasks as needed.

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its Mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Fair Chance Hire

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Benefits

The Salvation Army offers a competitive benefits package including:

• Medical/Dental/Vision/Hearing
• Disability and Life Insurance
• Flexible Spending Accounts
• 403(b) Retirement Accounts
• Pension Plan
• Generous Time Off