Thrift Store Lead: Sales & Customer Experience

The Salvation Army; Canton (CO); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Employee assistance program

Professional development opportunities

Job summary

The Salvation Army Thrift Store in Canton MI is seeking a Lead Sales Associate to support the store management team, oversee daily operations, and deliver excellent customer service. This full-time role involves driving sales, maintaining displays, and ensuring smooth banking and register processes.

You will lead staff in the absence of management, uphold store standards, and contribute to a mission-driven environment with on-the-job training and growth opportunities.

Qualifications

• High School Graduate or Equivalent.
• Retail experience required.
• Ability to speak, write and understand English for effective communication.
• Basic computer skills including Point of Sales System and payroll program.
• Proficient cash handling and accurate change-giving abilities.
• Strong customer service orientation.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service.

Skills

Retail sales

Customer service

Cash handling

Team leadership

English proficiency

Education

High School Diploma

Tools

POS System

Payroll program

Job description

The Salvation Army Thrift Store in Canton MI is seeking a Lead Sales Associate to support the store management team, oversee daily operations, and deliver excellent customer service. This full-time role involves driving sales, maintaining displays, and ensuring smooth banking and register processes.

You will lead staff in the absence of management, uphold store standards, and contribute to a mission-driven environment with on-the-job training and growth opportunities.