Thought Leader Liaison, Nephrology- Northeast

Biogen; United States; Remote; USD 180,000 - 248,000; Full time

Benefits offered by this job

Medical, Dental, Vision, & Life ins.s

Fitness & Wellness programs

Short- and Long-Term Disability

Paid vacation and year-end shutdown

Holidays + Personal Days

Sick time

Maternity and Parental Leave

401(k) with company match

Employee stock purchase plan

Tuition reimbursement

Employee Resource Groups

Job summary

Biogen seeks an Associate Director, Thought Leader Liaison (TLL) for Nephrology to serve as the primary commercial liaison to KMEs, transplant centers, and nephrology stakeholders in the US. This field-based role develops advocacy, readiness, and insights to inform commercial strategy and launch planning in current and future indications.

You will lead cross-functional engagement across marketing, medical affairs, market access, and sales, ensuring compliant customer experiences while advancing

Qualifications

• Gather insights to inform marketing strategy and commercial content development across current and future disease states.
• Create regional commercial plans to move key accounts through the adoption continuum with cross-functional collaboration.
• Gather insights on account practices and stakeholder perspectives and share with internal partners.
• Identify opportunities and barriers affecting account adoption, patient access and advocacy development.
• Identify and engage national, regional, and emerging KMEs within transplant and nephrology communities.
• Serve as the primary commercial liaison for approved KME engagement activities.
• Build trusted relationships to understand external perspectives and inform planning.
• Expand engagement beyond KMEs to broader stakeholder networks.
• Gather and synthesize actionable field insights on customer needs, practices, market dynamics, and competition.
• Translate stakeholder feedback into strategic recommendations for marketing, launch planning, and engagement.
• Provide timely updates to leadership regarding progress, engagement activities, and market dynamics.
• Ensure consistent documentation and sharing of insights through approved systems.
• Support regional and national congress planning and execution to maximize Biogen footprint.
• Coordinate KME engagement around meetings with cross-functional partners per policies.
• Identify opportunities to strengthen presence with societies and stakeholders.
• Support speaker identification and program execution post-approval.
• Share post-congress insights with internal stakeholders.
• Partner with marketing, medical, sales, and compliance to ensure compliant customer engagement.
• Represent the voice of the customer in cross-functional discussions.
• Support launch planning, account readiness, and key commercial priorities.
• Foster a collaborative approach delivering a seamless customer experience with clear compliance.

Responsibilities

• Gather insights to inform marketing strategy and commercial content development based for current and future disease states
• Create regional commercial plans to move key accounts through the adoption continuum, working compliantly in collaboration with cross-functional partners
• Gather insights regarding account-level practices and stakeholder perspectives and communicate relevant insights to appropriate internal partners.
• Identify opportunities and barriers that may impact account adoption, patient access and long-term advocacy development
• Identify, profile, and engage national, regional, and emerging Key Medical Experts within the transplant and nephrology communities
• Serve as the primary commercial liaison for approved KME engagement activities, including advisory boards, peer-to-peer programs, consulting engagements, and educational initiatives
• Build and maintain trusted relationships with KMEs and other key stakeholders to understand external perspectives, support approved engagement objectives, and inform therapeutic-area planning
• Expand engagement beyond individual KMEs to broader stakeholder and influence networks
• Gather, synthesize, and communicate actionable field insights related to customer needs, treatment practices, market dynamics, competitive activity, and emerging opportunities
• Translate stakeholder feedback into strategic recommendations that inform marketing strategy, launch planning, customer engagement, and future portfolio decisions
• Provide timely updates to leadership and cross-functional stakeholders regarding account development progress, KME engagement activities, advocacy trends, and emerging market dynamics
• Ensure consistent documentation and sharing of insights through approved systems and processes
• Support regional and national congress planning and execution, maximizing the Biogen footprint regionally
• Coordinate strategic KME engagement activities occurring before, during, and after scientific meetings in collaboration with cross functional partners in accordance with applicable policies
• Identify opportunities to strengthen presence and partnerships within professional societies and key stakeholder communities
• Following applicable product approval, support speaker identification and program execution
• Share post-congress insights with relevant internal stakeholders
• Partner closely with marketing, medical, sales leadership, commercial operations, and legal/compliance partners to ensure compliant and coordinated customer engagement strategies
• Represent the voice of the customer and external stakeholder perspective in cross-functional discussions
• Support launch planning, account readiness initiatives, and key commercial priorities
• Foster a collaborative approach that delivers a seamless customer experience while maintaining clear compliance standards

Job description

About This Role: As the Associate Director, Thought Leader Liaison (TLL) for Nephrology, you will serve as the primary commercial liaison to Key Medical Experts (KMEs), transplant centers, and key nephrology stakeholders within your assigned geography. This field-based role is integral to developing external advocacy, enhancing account readiness, and generating actionable marketplace insights. You will support strategic engagement initiatives across current and future indications, working closely with marketing, medical affairs, market access, sales leadership, and other cross-functional partners. Your contributions will help inform commercial strategy and launch readiness planning, bringing significant value to our business structure. This position offers an exciting opportunity to advance advocacy and engagement in the nephrology space, paving the way for innovative solutions and patient access.

Who You Are: You are a strategic thinker with robust interpersonal and communication skills, enabling you to build strong relationships with KMEs and stakeholders. Your analytic and strategic mindset drives your ability to gather and synthesize insights, influencing commercial strategies effectively. Collaboration is key to your approach, and you thrive in cross-functional settings, ensuring seamless and compliant customer experiences. Your commitment to expanding your knowledge in disease states and healthcare ecosystems makes you an invaluable asset to the team.

Key Responsibilities

1. Account Development & Readiness

• Gather insights to inform the marketing strategy and commercial content development based for current and future disease states

• Create regional commercial plans to move key accounts through the adoption continuum, working compliantly in collaboration with cross-functional partners

• Gather insights regarding account-level practices and stakeholder perspectives and communicate relevant insights to appropriate internal partners.

• Identify opportunities and barriers that may impact account adoption, patient access and long-term advocacy development

2. KME Engagement & Advocacy Development

• Identify, profile, and engage national, regional, and emerging Key Medical Experts within the transplant and nephrology communities
• Serve as the primary commercial liaison for approved KME engagement activities, including advisory boards, peer-to-peer programs, consulting engagements, and educational initiatives
• Build and maintain trusted relationships with KMEs and other key stakeholders to understand external perspectives, support approved engagement objectives, and inform therapeutic-area planning
• Expand engagement beyond individual KMEs to broader stakeholder and influence networks

3. Strategic Insight Generation

• Gather, synthesize, and communicate actionable field insights related to customer needs, treatment practices, market dynamics, competitive activity, and emerging opportunities
• Translate stakeholder feedback into strategic recommendations that inform marketing strategy, launch planning, customer engagement, and future portfolio decisions
• Provide timely updates to leadership and cross-functional stakeholders regarding account development progress, KME engagement activities, advocacy trends, and emerging market dynamics
• Ensure consistent documentation and sharing of insights through approved systems and processes

4. Congress, Speaker Bureau & External Engagement

• Support regional and national congress planning and execution, maximizing the Biogen footprint regionally
• Coordinate strategic KME engagement activities occurring before, during, and after scientific meetings in collaboration with cross functional partners in accordance with applicable policies
• Identify opportunities to strengthen presence and partnerships within professional societies and key stakeholder communities
• Following applicable product approval, support speaker identification and program execution
• Share post-congress insights with relevant internal stakeholders

5. Cross-Functional Leadership

• Partner closely with marketing, medical, sales leadership, commercial operations, and legal/compliance partners to ensure compliant and coordinated customer engagement strategies
• Represent the voice of the customer and external stakeholder perspective in cross-functional discussions
• Support launch planning, account readiness initiatives, and key commercial priorities
• Foster a collaborative approach that delivers a seamless customer experience while maintaining clear compliance standards

Job Level: Management

Additional Information

The base compensation range for this role is: $180,000.00-$247,500.00

Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Regular employees are eligible to receive both short term and long term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being; including, but not limited to:

• Medical, Dental, Vision, & Life insurances
• Fitness & Wellness programs including a fitness reimbursement
• Short- and Long-Term Disability insurance
• A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
• Up to 12 company paid holidays + 3 paid days off for Personal Significance
• 80 hours of sick time per calendar year
• Paid Maternity and Parental Leave benefit
• 401(k) program participation with company matched contributions
• Employee stock purchase plan
• Tuition reimbursement of up to $10,000 per calendar year
• Employee Resource Groups participation

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about Biogen.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.