Third Person in Charge

Safeway; San Anselmo (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Diverse & Inclusive Work Culture

Competitive pay with weekly payroll

Access to up to 50% of your earned W|A

Associate discounts

Job summary

Safeway seeks a Third Person in Charge to oversee store operations during closing shifts and to act in the absence of the Store Director and Assistant Store Director. You will supervise employees, address customer concerns, and coordinate day-to-day activities with late shift teams.

The role requires strong leadership, excellent communication, and the ability to manage merchandising, stock, and safety programs while ensuring a positive shopping experience for customers.

Qualifications

• Education requirement: High School Diploma or equivalent.
• Minimum four years of retail experience.
• Retail grocery experience preferred.

Responsibilities

• Manage total store operations during closing shifts.
• Fill in for Store Director and ASD when needed.
• Handle customer complaints and supervise employees.
• Coordinate merchandising and stock with late shift staff.
• Train Head Clerks and PICs for promotions.
• Ensure safety culture and hiring processes.

Skills

Customer service

Supervisory skills

Communication skills

Leadership

Education

High School Diploma

Job description

Safeway has an opening for a Third Person in Charge!

Responsibilities

• Works primarily closing shifts to run total store operations in the absence of the Store Director and Assistant Store Director.
• Works with the Assistant Store Director on center of store operations and fills in for Assistant Store Director on their days off, when the ASD is filling in for Store Director, or while the ASD is on vacation.
• Overall management responsibility for the total store operation, including supervision of all employees and the handling of customer complaints, in the absence of the Store Director and Assistant Store Director.
• Initiates corrective action as needed in the absence of the Store Director and Assistant Store Director.
• Acts as the liaison between the Store Director/Assistant Store Director and the late shift operations to ensure smooth operations of the store.
• Encourages and maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, courteous customer service. Engages in suggestive selling and other sales techniques. Handles customer relations issues.
• Performs ordering, receiving, storing, pricing, stocking, and merchandising duties. Coordinates with late shift employees/department leads in planning, organizing, and directing day-to-day operations of the store during the late shift and special sales/AD needs. Assists with implementing Company and Division merchandising policies and/or Store Director instructions.
• Coordinates with Assistant Store Director to prepare "things to do list" for night stockers for closing shifts; prepares "things to do list" for day stockers for day or mid shifts.
• May perform duties of the receiving clerk in the absence of the Inventory Control Clerk.
• Build and execute marketing and merchandising plans for the store working with Head Clerks, PICs, and Food Clerks.
• Ordering for displays and working with day stockers to minimize out of stocks.
• Support Store Director and Assistant Store Director with execution of the strategies to improve product placement, profit, sales, store standards, and other key metrics.
• Trains Head Clerks/PICs for possible promotion to Third Person in Charge.
• Support the Store Director with the overall success of the Company's Safety Culture and Safety programs in the store to provide a safe work environment for employees and shopping experience for customers
• Coordinates with Store Director and Head Bookkeeper/In-Store Recruiter to assess and meet hiring needs by ensuring positions are posted, interviews are scheduled for the Store Director, Assistant Store Director, or Third Person with candidates, and the onboarding of new hires takes place after hiring decisions are made.
• Ensures that the required web-based training is administered to new employees and ensures all mandatory training is provided to each new hires and newly promoted employees. Ensures all new hire paperwork and policies are acknowledged by all new hires and/or promoted employees and maintained in personnel files.

Store assignments can change due to operational needs.

Qualifications

Education Level: High School Diploma (or equivalent)

Experience Level

• Four or more years retail experience required
• Retail grocery experience preferred

Skills And Experiences

• Proficient customer service and supervisory skills.
• Strong understanding of overall store operations.
• Requires strong written and oral communication skills, leadership skills, and the ability to get along with others.
• High degree of initiative and sense of urgency.
• Available to work flexible hours (am/pm shifts).
• Ability to work independently and as a part of a team.
• Ability to be friendly, courteous, tactful, and maintain composure in dealing with customers and co-workers.
• Requires the analytical ability to handle administrative details such as planning, reporting, meeting operational objectives, scheduling, and supervising.
• Requires the ability to judge and react to business activity.
• Requires knowledge of basic math and weights and measures.

Travel Requirements

None

Physical Environment

• Ability to stand and walk for long periods of time.
• Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 55 lbs.
• Ability to push and pull fully loaded hand trucks and pallet jacks.
• Must sit, stand or walk for extended periods of time.
• May spend long periods of time at desk or computer terminal.
• May use calculators, keyboards, telephone, computer and other office equipment in the course of normal workday.
• Stooping, bending, twisting, and reaching may be required in completion of job duties.
• Workday is fast paced; holiday, evening and weekend work may be required.

Albertsons Companies' Northern California Market support office is located in Pleasanton, CA and supports the operations of 285 retail stores across northern California, northwestern Nevada, and Hawaii under the Safeway, Andronico’s, Vons, and Pak ‘n Save Foods banners.

Why you will choose us

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. As friendly, enthusiastic people who enjoy offering customers an exceptional shopping experience, we provide world-class customer service each and every day.

We Also Provide a Variety Of Benefits Including

• Diverse & Inclusive Work Culture
• Competitive pay with weekly payroll
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts