Third Person in Charge

Safeway; Reno (NV); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Diverse & Inclusive Culture

Weekly payroll

Earned wage access up to 50% beforepay

Associate discounts

Comprehensive benefits for eligible

Paid time off (PTO)

Job summary

Safeway is hiring a Third Person in Charge to oversee store operations in the absence of top leadership. You will supervise staff, coordinate late-shift activities, and drive customer service initiatives while helping with hiring and training for future store leadership.

The role includes merchandising execution, ordering, receiving, pricing, and coordinating with department leads to meet daily objectives. Strong leadership and communication are essential.

Qualifications

• Four or more years retail experience required.
• Retail grocery experience preferred.
• Education: High School Diploma or equivalent.

Responsibilities

• Close shifts to run total store operations in the absence of SD/ASD.
• Cover ASD on days off or when ASD substitutes for SD.
• Oversee total store operation and supervise all employees.
• Initiate corrective action when needed.
• Coordinate with late shift operations for day-to-day store activities.
• Ensure fast, friendly, courteous customer service and handle customer relations.
• Perform ordering, receiving, storing, pricing, stocking and merchandising duties.
• Prepare night stockers and day stockers checklists for closing and daytime operation.
• May perform receiving clerk duties in absence of Inventory Control Clerk.
• Develop and execute marketing/merchandising plans with clerks and leads.
• Coordinate displays and minimize out-of-stocks with day stockers.
• Support strategies to improve product placement, profit and standards.
• Train Head Clerks for potential promotion to Third Person in Charge.
• Support safety culture and training for new and promoted employees.
• Ensure onboarding and mandatory training completion and proper personnel filing.

Skills

Customer service

Supervisory skills

Communication skills

Initiative

Teamwork

Flexibility

Analytical thinking

Basic math

Education

High School Diploma

Job description

Safeway has an opening for a Third Person in Charge!

The Third Person in Charge is responsible for the operations of the entire store when the Store Director (SD) and Assistant Store Director (ASD) are not present. The position is one of the job classifications from which candidates for retail leadership development training are typically selected, the successful completion of which may lead to advancement into store management. The Third Person in Charge provides customer service, administers training to new employees, coordinates with others to determine hiring needs and to identify and select candidates for interviews, and assists with merchandising execution for the store. The Third Person also coordinates with the late shift employees in directing the day-to-day activities of the late shift when the Store Director and Assistant Store Director are not present, including assessment of daily operational needs and training personnel. Assists in ordering, receiving storing, pricing, stocking and merchandising.

Responsibilities

• Works primarily closing shifts to run total store operations in the absence of the Store Director and Assistant Store Director.
• Works with the Assistant Store Director on center of store operations and fills in for Assistant Store Director on their days off, when the ASD is filling in for Store Director, or while the ASD is on vacation.
• Overall management responsibility for the total store operation, including supervision of all employees and the handling of customer complaints, in the absence of the Store Director and Assistant Store Director.
• Initiates corrective action as needed in the absence of the Store Director and Assistant Store Director.
• Acts as the liaison between the Store Director/Assistant Store Director and the late shift operations to ensure smooth operations of the store.
• Encourages and maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, courteous customer service. Engages in suggestive selling and other sales techniques. Handles customer relations issues.
• Performs ordering, receiving, storing, pricing, stocking, and merchandising duties. Coordinates with late shift employees/department leads in planning, organizing, and directing day-to-day operations of the store during the late shift and special sales/AD needs. Assists with implementing Company and Division merchandising policies and/or Store Director instructions.
• Coordinates with Assistant Store Director to prepare "things to do list" for night stockers for closing shifts; prepares "things to do list" for day stockers for day or mid shifts.
• May perform duties of the receiving clerk in the absence of the Inventory Control Clerk.
• Build and execute marketing and merchandising plans for the store working with Head Clerks, PICs, and Food Clerks.
• Ordering for displays and working with day stockers to minimize out of stocks.
• Support Store Director and Assistant Store Director with execution of the strategies to improve product placement, profit, sales, store standards, and other key metrics.
• Trains Head Clerks/PICs for possible promotion to Third Person in Charge.
• Support the Store Director with the overall success of the Company's Safety Culture and Safety programs in the store to provide a safe work environment for employees and shopping experience for customers
• Coordinates with Store Director and Head Bookkeeper/In-Store Recruiter to assess and meet hiring needs by ensuring positions are posted, interviews are scheduled for the Store Director, Assistant Store Director, or Third Person with candidates, and the onboarding of new hires takes place after hiring decisions are made.
• Ensures that the required web-based training is administered to new employees and ensures all mandatory training is provided to each new hires and newly promoted employees. Ensures all new hire paperwork and policies are acknowledged by all new hires and/or promoted employees and maintained in personnel files.

Store assignments can change due to operational needs.

Qualifications

Education Level: High School Diploma (or equivalent)

Experience Level

• Four or more years retail experience required
• Retail grocery experience preferred

Skills And Experiences

• Proficient customer service and supervisory skills.
• Strong understanding of overall store operations.
• Requires strong written and oral communication skills, leadership skills, and the ability to get along with others.
• High degree of initiative and sense of urgency.
• Available to work flexible hours (am/pm shifts).
• Ability to work independently and as a part of a team.
• Ability to be friendly, courteous, tactful, and maintain composure in dealing with customers and co-workers.
• Requires the analytical ability to handle administrative details such as planning, reporting, meeting operational objectives, scheduling, and supervising.
• Requires the ability to judge and react to business activity.
• Requires knowledge of basic math and weights and measures.

Travel Requirements: None

Physical Environment

• Ability to stand and walk for long periods of time.
• Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 55 lbs.
• Ability to push and pull fully loaded hand trucks and pallet jacks.
• Must sit, stand or walk for extended periods of time.
• May spend long periods of time at desk or computer terminal.
• May use calculators, keyboards, telephone, computer and other office equipment in the course of normal workday.
• Stooping, bending, twisting, and reaching may be required in completion of job duties.
• Workday is fast paced; holiday, evening and weekend work may be required.

Albertsons Companies' Northern California Division support office is located in Pleasanton, CA and supports the operations of 285 retail stores across northern California, northwestern Nevada, and Hawaii under the Safeway, Andronico’s, Vons, and Pak ‘n Save Foods banners.

Why you will choose us

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. As friendly, enthusiastic people who enjoy offering customers an exceptional shopping experience, we provide world-class customer service each and every day.

We Also Provide a Variety Of Benefits Including

• Diverse & Inclusive Work Culture
• Competitive pay with weekly payroll
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Comprehensive benefits for eligible associates, including Medical, Dental, Vision, 401(k), and more (eligibility details at myACI Benefits: https://myaci-benefits.com)
• Paid time off: vacation, holidays, and sick leave (eligibility details at myACI Benefits: https://myaci-benefits.com)
• Leaders invested in your training, career growth & development

Pay Transparency

Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility). [If applicable:] Associates in this position may be eligible for a quarterly bonus.