Third Party Liability Associate

Blue Cross and Blue Shield of Minnesota; Remote; USD 80,000 - 100,000; Full time

Job summary

A healthcare insurance provider is hiring a Third-Party Liability associate to review accident-related claims and determine payment liability. This role involves handling inbound and outbound calls, conducting investigations, and verifying coverage limits. The ideal candidate has 2+ years of related experience, excellent time management skills, and proficiency in Microsoft Office. Remote work is offered, with preference for candidates residing in Minnesota. A comprehensive benefits package is included.

Benefits

Medical, dental, and vision insurance

Life insurance

401k

Paid Time Off (PTO)

Volunteer Paid Time Off (VPTO)

Qualifications

• 2+ years of related experience, including work, education, and military experience.
• Legal authorization to work in the U.S.
• Knowledge of medical terminology preferred.

Responsibilities

• Handle incoming and outbound calls from injured members, attorneys, and medical providers.
• Conduct research and investigate claims to determine liability.
• Verify and coordinate coverage limits with other insurance carriers.

Skills

Call center experience handling inbound and outbound calls

Excellent time management skills

Proficient with Microsoft Office

Demonstrated verbal acuity and conflict resolution skills

Education

High school diploma (or equivalency)

Tools

Computer proficiency

Job description

About Blue Cross And Blue Shield Of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.

This position is remote; however, preference will be given to Minnesota residents*

The Impact You Will Have

A Third-Party Liability associate is responsible for reviewing accident-related claims and correspondence to make payment determinations on claims when another party may be liable. This position is also responsible for handling and responding to inbound member, attorney, or other insurance phone calls, providing one‑call resolutions when possible, and conducting outbound calls as part of the investigation process to determine other parties’ liability to ensure the responsible party pays for claims as an effort to reduce health‑care costs.

Your Responsibilities

• This position is responsible for handling incoming and outbound calls from injured members, attorneys, other insurance companies and medical providers
• Conducts research and investigates claims or correspondence to determine other party liability and make claim payment determinations
• Performs within the acceptable range for productivity and telephone measures as required by the unit
• Verifies and coordinates coverage limits and benefits with other auto, homeowners, and workers compensation carriers
• Assist with other special projects and tasks as directed by leadership based on business needs

Required Skills And Experience

• 2+ years of related experience. All relevant experience including work, education, transferable skills, and military experience will be considered
• Call center experience handling inbound and outbound calls
• Experience with computer proficiency
• Excellent time management skills
• Proficient with Microsoft Office
• Demonstrated verbal acuity and conflict resolution skills
• High school diploma (or equivalency) and legal authorization to work in the U.S.

Preferred Skills And Experience

• Knowledge of medical terminology
• 1+ years of experience in healthcare or related industryThird‑Party Liability and Subrogation experience highly desired
• Previous claims experience highly desired

Compensation And Benefits

Pay Range: $21.50 - $24.59 - $29.51 Hourly

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We Offer a Comprehensive Benefits Package Which May Include

• Medical, dental, and vision insurance
• Life insurance
• 401k
• Paid Time Off (PTO)
• Volunteer Paid Time Off (VPTO)
• And more

To discover more about what we have to offer, please review our benefits page.