Third Party Liability Associate

BlueCross BlueShield of Minnesota; Remote; USD 80,000 - 100,000; Full time

Job summary

A healthcare organization is seeking a Third-Party Liability associate to manage accident-related claims and ensure the responsible parties pay for claims. The role involves calling members and attorneys, researching claims, and making payment determinations. Candidates should have call center experience, excellent time management, and computer proficiency. This position offers a pay range of $21.50 - $24.59 - $29.51 hourly and a comprehensive benefits package.

Benefits

Medical, dental, and vision insurance

Life insurance

401k

Paid Time Off (PTO)

Volunteer Paid Time Off (VPTO)

Qualifications

• 2+ years of related experience, including work, education, transferable and military skills.
• Legal authorization to work in the U.S.

Responsibilities

• Handle incoming and outbound calls from injured members, attorneys, and other stakeholders.
• Conduct research to determine other party liability and make claim payment determinations.
• Verify and coordinate coverage limits and benefits with multiple insurers.
• Assist with special projects and tasks as directed by leadership.

Skills

Call center experience handling inbound and outbound calls

Excellent time management skills

Demonstrated verbal acuity and conflict resolution skills

Computer proficiency

Education

High school diploma (or equivalency)

Tools

Microsoft Office

Job description

About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.

This position is remote; however, preference will be given to Minnesota residents*

The Impact You Will Have

A Third-Party Liability associate is responsible for reviewing accident-related claims and correspondence to make payment determinations on claims when another party may be liable. This position is also responsible for handling and responding to inbound member, attorney, or other insurance phone calls, providing one call resolutions when possible, and conducting outbound calls as a part of the investigation process to determine other parties' liability to ensure the responsible party pays for claims as an effort to reduce health care costs.

Your Responsibilities

• Handle incoming and outbound calls from injured members, attorneys, other insurance companies, and medical providers.
• Conduct research and investigate claims or correspondence to determine other party liability and make claim payment determinations.
• Perform within the acceptable range for productivity and telephone measures as required by the unit.
• Verify and coordinate coverage limits and benefits with other auto, homeowners, and workers compensation carriers.
• Assist with other special projects and tasks as directed by leadership based on business needs.

Required Skills and Experience

• 2+ years of related experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
• Call center experience handling inbound and outbound calls.
• Experience with computer proficiency.
• Excellent time management skills.
• Proficient with Microsoft Office.
• Demonstrated verbal acuity and conflict resolution skills.
• High school diploma (or equivalency) and legal authorization to work in the U.S.

Preferred Skills and Experience

• Knowledge of medical terminology.
• 1+ years of experience in healthcare or related industry.
• Third-Party Liability and Subrogation experience highly desired.
• Previous claims experience highly desired.

Compensation and Benefits

Pay Range: $21.50 - $24.59 - $29.51 Hourly

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life insurance
• 401k
• Paid Time Off (PTO)
• Volunteer Paid Time Off (VPTO)
• And more

To discover more about what we have to offer, please review our benefits page.