Third Party Account Manager

CryptoproNetwork; Charlotte, Northern (NC, KY); Hybrid; USD 31,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Employer-paid premiums for employees &

Dependents on select plans

401(k) and commuter benefits

Employer-paid life and disability

Holidays and PTO

Paid family leave

Continuing education reimbursement

Job summary

Figure Lending is seeking a seasoned Third Party Account Manager to support broker and correspondent partners on Non-QM loans from submission through funding. The role emphasizes accurate file handling, timely updates, and proactive pipeline management in a fast-paced, partner-first environment.

Requirements include 5+ years in mortgage operations with 2+ years in Non-QM, strong knowledge of guidelines, and solid communication skills.

Qualifications

• Minimum 5 years of mortgage operations experience, with at least 2 years focused on Non-QM Products.
• Strong knowledge of Non-QM guidelines, Third Party workflows, and loan structuring.
• Prior experience as a Third Party Account Manager, Processor, or Coordinator is highly valued.

Responsibilities

• Serve as the primary contact for brokers and correspondents on all submitted Non-QM files.
• Review loan packages to ensure they meet submission standards and program guidelines.
• Collect, review, and validate documentation related to income, assets, credit, and disclosures.
• Maintain accurate and up-to-date status in the LOS.
• Respond to internal QC or audit findings post-close.
• Deliver exceptional service to broker partners with regular status updates and proactive pipeline management.
• Identify process efficiencies and contribute to continuous improvement within the Third Party channel.
• Other related duties as assigned.

Skills

Non-QM lending

Account management

Mortgage operations

Broker relationships

LOS knowledge

Education

BA/BS preferred

Tools

LOS platforms

Job description

About the Role

We’re looking for experienced Third Party Account Managers with a strong background in Non-QM lending to support our broker and correspondent partners from submission through funding. In the Third Party world, Account Managers are often the engine behind every successful Non-QM transaction, ensuring all conditions are cleared, files are accurate, and pipelines move swiftly. If you bring 5+ years of Non-QM or account management experience and thrive in a fast-paced, partner-first environment, we’d love to have you on our team.

What You’ll Do

• Serve as the primary contact for brokers and correspondents on all submitted Non-QM files.


• Review loan packages to ensure they meet submission standards and program guidelines.


• Collect, review, and validate documentation related to income, assets, credit, and disclosures.


• Maintain accurate and up-to-date status in the LOS.


• Respond to internal QC or audit findings post-close.


• Deliver exceptional service to broker partners with regular status updates and proactive pipeline management.


• Identify process efficiencies and contribute to continuous improvement within the Third Party channel.


• Other related duties as assigned.

What We Look For

• Minimum 5 years of mortgage operations experience, with at least 2 years focused on Non-QM Products


• Strong knowledge of Non-QM guidelines, Third Party workflows, and loan structuring.


• Prior experience as a Third Party Account Manager, Processor, or Coordinator is highly valued.


• Clear, confident communication and the ability to build strong broker relationships.


• Familiarity with LOS platforms and a passion for operational efficiency.


• Self-starter who thrives in a high-volume, deadline-driven environment.


• Adhere to all company security policies and data handling procedures.


• Complete mandatory security awareness training within required timeframes.


• Promptly report any suspected security incidents or suspicious activity to the Security team.


• BA/BS preferred but not required.


• Base Compensation Range: $22.85 -$34.27/hr

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.

• Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plansCompany HSA, FSA, Dependent Care FSA, 401(k), and commuter benefitsEmployer-paid life and disability insurance11 observed holidays and PTO planUp to 12 weeks of paid family leaveContinuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information.By submitting your application, you are agreeing andacknowledgingthat you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Third Party Account Manager at Figure Lending: FAQ

How much does the Third Party Account Manager role at Figure Lending pay?

The Third Party Account Manager position at Figure Lending pays $22-34/hour. Compensation may vary based on experience and location.

Where is the Third Party Account Manager role at Figure Lending based?

The Third Party Account Manager role at Figure Lending is based in Charlotte, NC. Check the job description for any remote or hybrid options.

What skills are required for the Third Party Account Manager role at Figure Lending?

This Third Party Account Manager role is associated with the following skills and technologies:

• Operations


• Customer Support


• Full Time


• Web3

Read the full job description above for the complete list of requirements.

Is the Third Party Account Manager role at Figure Lending full-time or contract?

Figure Lending is hiring this Third Party Account Manager as a full time position.

How do I apply for the Third Party Account Manager role at Figure Lending?