Third Keyholder

Family Dollar

Lexington (KY)

On-site

USD 17,000 - 22,000

Part time

11 days ago

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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Family Dollar in Lexington, KY is seeking a part-time Third Keyholder to provide exceptional customer service, greet customers, assist with merchandise, and efficiently complete sales transactions. The role includes supporting store operations, inventory management, deliveries, replenishment, and store appearance, with duties in opening/closing when needed.

Responsibilities include guiding team on procedures, resolving inquiries, suggesting add-ons to increase sales, maintaining a clean store,

Qualifications

  • Previous retail experience is beneficial.
  • Ability to lift up to 40 lbs.
  • Excellent communication and customer service skills.

Responsibilities

  • Guides store team on operating practices and procedures.
  • Greets, assists and thanks customers and resolves inquiries.
  • Builds basket by suggestive selling and promoting promotions.
  • Maintains a clean, well-stocked store.
  • Accurately handles customer funds and POS transactions.

Skills

Customer service
POS transactions
Cash handling
Leadership

Tools

POS system
Inventory system

Job description

Third Keyholder Job Description
Your Role:

Provides exceptional customer service by greeting customers, assisting with merchandise selection and location, and efficiently completing sales transactions. Performs additional responsibilities as needed to support store operations, including assisting the Store Manager with daily activities, maintaining accurate inventory levels, supporting deliveries and replenishment, and ensuring overall store cleanliness and appearance. In absence of Store Manager or Assistant Store Manager, responsible for opening or closing store, overseeing store conditions and providing operational assistance.

Principal Duties & Responsibilities:
  1. At the direction of the Store Manager, provides guidance to store team members on Family Dollar operating practices and procedures. Must be able to effectively communicate and explain these (and other) standards/procedures to team members.
  2. Greets, assists and thanks customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns.
  3. Handles situations with the best interest of both the customer and Company in mind.
  4. Builds average basket transaction and store sales through suggestive selling, advising customers of promotional items and linking add-on items.
  5. Maintains a clean, well-stocked store for customers.
  6. Maintains a positive image towards internal customers, external customers and the community.
  7. Accurately handles customer funds and processes transactions using the POS system.
  8. Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store. Stocks shelves and recovers merchandise in the store.
  9. Assists the Store Manager in asset protection prevention by maintaining a presence in the store and providing excellent customer service.
  10. Assumes certain responsibilities in absence of the Store Manager or Assistant Store Manager, including opening and closing duties, providing operational assistance to cashiers, maintaining record keeping and cash register deposits/receipts
  11. Completes all Position Based Training timely.
  12. Follows all Company Policies and Procedures.
  13. All other duties as assigned.
Position Requirements:
  • Availability: Ability to work flexible, schedule to include days, evenings, weekends and holidays.
  • May be required to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height and adequate fitness level to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
Your Perks and Benefits:
  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time

1301 Winchester Rd Ste 225,Lexington,Kentucky 40505-4132

23032

Family Dollar

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