Therapy Services Associate

Children's Hospital Colorado; Broomfield (CO); On-site; USD 21,945 - 32,924; Full time

Benefits offered by this job

Base pay

Incentives

Paid time off

Medical/dental/vision insurance

Life and disability insurance

Paid parental leave

403b retirement match

Wellness program

Professional development tools

Job summary

Children's Hospital Colorado in Broomfield is seeking a patient-focused support role to assist therapy providers in managing caseloads and providing care in a clean, organized environment.

The position involves preparing treatment areas, assisting with patient mobility and exercises, and maintaining documentation while educating families on follow-up care and MyChart usage.

Qualifications

• High School Diploma or equivalent required.
• 1 year of administrative and/or customer service experience in an office or clinical setting.
• Equivalency: associate or bachelor’s degree may substitute for the required experience.
• BLS certification required (AHA or Red Cross) for healthcare providers.

Responsibilities

• Prepare treatment areas, patient equipment, and materials to support therapy care delivery.
• Assist with patient positioning and movement under supervision of a therapy provider.
• Demonstrate proper use of equipment and supervise basic therapeutic exercises.
• Maintain patient care documentation and communicate follow-up care instructions to families.

Skills

Administrative support

Customer service

MyChart familiarity

Education

High School Diploma or equivalent

Associate or Bachelor's degree substitute for experience

Tools

MyChart

Job description

Job Details

Job ID: 107260

Location: Broomfield

The role is to support and assist therapy providers in managing their patient caseload, providing support services to patients and families, providing a clean, organized and appropriately prepared environment for therapy and maximizing the providers ability to efficiently and effectively provide high-quality care.

• Department Broomfield Therapy
• Position Status 40 hours per week; eligible for benefits
• Shift Monday-Friday, five 8-hour shifts or four 10-hour shifts
• Salary Information Pay is dependent on applicant's relevant experience.
  Hourly Range: $15.93 to $23.90

Duties & Responsibilities

1. Supports therapy care delivery by preparing treatment areas, patient equipment, and materials. Maintains safe and clean working environment by complying with procedures, rules and regulations.
2. Performs procedures under supervision of a therapy providers (such as helping patients onto therapy equipment, monitoring motion and activity, measuring mobility).
3. Demonstrates proper use of equipment and prescribed exercises. Assists patients with therapeutic exercise programs. Assists with application of therapeutic modalities such as hot pack/ice packs
4. Maintains required patient care documentation and reporting of therapy sessions. Provides families with information/instructions on follow up care as established by the treating therapist and answering any questions or requests.
5. Conducts patient and family rounding to ensure patient's/family's comfort level while at the facility.
6. Sterilizes and delivers equipment and supplies to treatment area, positioning equipment for therapist access. Completes preventive maintenance on equipment, following manufacturer's instructions and troubleshooting malfunctioning equipment.
7. Maintains therapy supply inventory by checking stock (2 bin system or PAR levels) to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.
8. Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements, and Joint Commission standards.
9. Provides general support for administrative functions and processes that support a department and its team members. Schedules follow up appointments in the treatment area, prints and distributes patient home programs; and educates families on the benefits of using MyChart.
10. Provides customer service support and assistance to patients, families, physicians, and other internal/external customers. Provides orientation and training to all providers through new departmental orientation, building and safety checklists, and annual AED training.

Minimum Qualifications

• Education
  • High School Diploma or equivalent.
• Experience
  • One year of administrative and/or customer service experience in an office or clinical setting.
• Equivalency
  • Associate or Bachelor's degree in a related field may substitute for the required experience.
• Licenses & Certifications
  • BLS - American Heart Association for Healthcare Provider OR American Red Cross for the Professional Rescuer/CPR Certificate.

Benefits Information

Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

• base pay
• incentives
• paid time off
• medical/dental/vision insurance
• company provided life and disability insurance
• paid parental leave
• 403b employer match (retirement savings)
• a robust wellness program
• access to professional development tools, including an education benefit to help you advance your career
• annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.
• Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.

EEO Statement

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

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Estimated Close Date: 08/17/2026