Therapy Coordinator - Palmer, MA

Lympha Press; Palmer (MA); On-site; USD 30,000 - 60,000; Part time

Benefits offered by this job

Mileage reimbursement

Flexible schedule

In-home visits

Job summary

Lympha Press seeks a part-time, field-based Advanced Lympha Press Therapy Coordinator to conduct in-home visits in Palmer, MA. You will deliver andDemonstrate compression devices, educate patients, and manage trials, with pay per completed visit and mileage reimbursement.

The role focuses on patient access, device usage education, and collaboration with internal teams to ensure quality care and satisfaction. Travel is extensive within the territory.

Qualifications

• High School Diploma or GED required; healthcare experience preferred.
• Excellent written and verbal communication; strong organization and multitasking.
• Willingness to travel extensively within the territory.
• Ability to quickly learn company software and handheld technology.

Responsibilities

• Deliver and educate patients on Lympha Press devices.
• Schedule demonstrations and take patient measurements.
• Explain benefits of trials and device differences and guide usage.
• Ensure proper device sizing and comfort for patients.
• Explain rental agreements and financial responsibilities to patients.
• Respond to patient questions and coordinate with internal teams.
• Plan in-home visits, organize equipment and supplies for patient education.
• Collaborate with operations for order completion and documentation.
• Identify patient needs and escalate to patient relations for follow-up.

Skills

Written communication

Verbal communication

Organizational skills

Time management

Multitasking

Travel readiness

Technology literacy

Self-motivation

Education

High School Diploma or GED

Tools

Scheduling software

Documentation apps

Handheld devices/tech

Job description

Description

ADVANCED LYMPHA PRESS THERAPY COORDINATOR – Palmer, MA

Part-Time | Field-Based | Earn $135 per completed visit, with higher rates as you complete more visits!

POSITION HIGHLIGHTS

• Part-time, flexible schedule
• Field-based position providing in-home patient care and education
• Opportunity to make a direct impact on patient outcomes
• Mission-driven healthcare organization improving patient outcomes through innovative DME solutions

ROLE SUMMARY

This is a part-time, field-based role offering compensation based on completed visits, including device delivery, trials, and patient education. Completed visits are paid at the following total rates:

• Visits 1–9: $135 per visit
• Visits 10–18: $160 per visit
• Visits 19 and above: $185 per visit
• Medical Advantage Plan visits receive an additional $50 per completed visit
• Mileage is reimbursed at $0.25 per mile

This pay structure provides an opportunity to earn based on performance. The Advanced Lympha Press Therapy Coordinator performs in-home device deliveries, trials, and patient education within a designated geographic territory. Focusing on building strong patient relationships, this role ensures a positive customer experience while utilizing company communication and documentation technology professionally and efficiently. The coordinator works closely with internal teams to support patient access, proper device use, and overall satisfaction.

KEY RESPONSIBILITIES

• Complete Medicare Advantage trials, explaining the benefits of advanced model pumps, trialing both 51 and 52 devices, and reviewing out-of-pocket differences
• Schedule and perform product demonstrations, including taking patient measurements and providing instructions for proper use of Lympha Press compression devices
• Ensure patients are properly sized for correct device fit and comfort
• Educate patients on all aspects of compression therapy devices, including garment application, prescribed protocols, and initiating therapy sessions
• Clearly communicate patient rental agreements and financial responsibility, as well as verbal instructions to patients and caregivers based on individual needs
• Manage and respond professionally to patient questions and concerns regarding devices or required documentation
• Confirm scheduled appointments in advance, provide expectations for in-home visits, and organize equipment and supplies for effective patient education
• Collaborate with internal operations teams on order completion and documentation
• Identify, elevate, and communication patient needs or concerns to the patient relations team for same-day follow-up whenever possible
• Utilize company translation resources or partners to eliminate language barriers when applicable
• Perform all duties in compliance with federal, state, accreditation, and insurance regulations, including HIPAA, non-disclosure, and non-solicitation requirements
• Travel extensively within assigned territory to service patients and conduct in-home visits
• Work professionally and collaboratively with other company employees, managers, and departments
• Perform all job functions in alignment with the Company Mission, Vision, and Goal Statements

Requirements

• High School Diploma or GED required; minimum six (6) months of related healthcare experience; professional certification or license preferred but not required
• Previous medical device industry experience a plus
• Strong written and verbal communication skills
• Effective organizational, time management, and multitasking abilities
• Knowledge of technology including scheduling, travel, and documentation applications
• Self-motivated, self-disciplined, and able to work independently while meeting role expectations
• Flexibility to travel to patient homes or healthcare settings for appointments
• Ability to quickly learn and effectively use company-specific software and handheld technology tools

PHYSICAL DEMANDS

• Ability to lift and carry up to 60 pounds
• Ability to sit, stand, bend, kneel, and reach as required for patient care
• Ability to read printed materials and computer screens
• Hearing and speech required to communicate in person and over the phone
• Manual dexterity to perform job functions and stamina to frequently sit for extended periods

SUPERVISORY FUNCTIONS

• This position has no supervisory responsibilities

ABOUT LYMPHA PRESS

Lympha Press helps people with lymphedema, venous disease, and lipedema improve their quality of life through innovative pneumatic compression therapy systems. We sell durable medical equipment across the United States and work closely with health plans, providers, and facilities to ensure patients have access to the products they need.

Our team works on-site at our headquarters in Glen Mills, PA, and across the country to provide exceptional service, operational excellence, and support for patient care and revenue growth.

Our mission is simple: Because Life Can Be Better. Join Lympha Press and help improve patient access and outcomes every day.