Therapy Clinic Aide: Front Desk & Patient Care

ivyhealth; Wilmington (DE); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Full benefits within first month

PTO and paid holidays

Bonus incentives potential

Job summary

Ivy Health is seeking a Physical Therapy Aide to support our clinic team in Delaware. You will help keep the therapy space clean and safe, assist front office tasks, answer phones, collect copays, check in patients, and communicate with patients and families.

This role is ideal for students in exercise science or related fields who love healthcare and helping others, with opportunities for growth and exposure across physical, occupational, speech, and ABA therapy services at Ivy Rehab.

Qualifications

• Ability to work in a fast-paced environment while maintaining a positive attitude.
• Exceptional written and verbal communication skills and bedside manner.
• Outstanding time management and ability to multi-task.
• Proven exceptional customer service and patient care experience.
• Self-motivated with the drive to exceed patient expectations.
• Flexibility to work varied shifts and possible weekends.

Responsibilities

• Answer phones and support front office tasks such as collecting copays and checking in patients.
• Communicate with patients and their family members to coordinate care.
• Keep the clinic equipment and space safe and clean for patients.
• Support the front office team and providers as needed.

Skills

Communication

Time management

Multitasking

Customer service

Patient care

Job description

Ivy Health is seeking a Physical Therapy Aide to support our clinic team in Delaware. You will help keep the therapy space clean and safe, assist front office tasks, answer phones, collect copays, check in patients, and communicate with patients and families.

This role is ideal for students in exercise science or related fields who love healthcare and helping others, with opportunities for growth and exposure across physical, occupational, speech, and ABA therapy services at Ivy Rehab.