Therapy Aide: Patient Care & Front Desk Support — Benefits

Ivy Health; Lake Peekskill (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Full benefits from first month

Generous PTO

Paid holidays

Bonus incentives

Mentorship and career advice

Job summary

Ivy Health is seeking a Therapy Aide in New York to help maintain a clean, safe clinic environment and support front office duties. You will assist with patient check-ins, collect copays, answer calls, and communicate with patients and their families in a friendly, professional manner.

This role is ideal for students or professionals pursuing healthcare fields such as exercise science, physical therapy, occupational therapy, or speech therapy, who enjoy helping others and working in a team.

Qualifications

• Ability to work in a fast-paced environment while maintaining a positive attitude.
• Exceptional written and verbal communication skills and bedside manner.
• Outstanding time management and ability to multi-task.
• Proven exceptional customer service and patient care experience.
• Self-motivated with the drive to exceed patient expectations.
• Flexibility to work varied shifts and possible weekends.

Responsibilities

• Keep equipment and clinic clean and safe for patients.
• Support front office tasks: answering phones, collecting copays, checking in patients, and communicating with patients and families.

Skills

Fast-paced environment

Positive attitude

Written and verbal communication

Time management

Multitasking

Customer service

Patient care experience

Flexibility for varied shifts

Job description

Ivy Health is seeking a Therapy Aide in New York to help maintain a clean, safe clinic environment and support front office duties. You will assist with patient check-ins, collect copays, answer calls, and communicate with patients and their families in a friendly, professional manner.

This role is ideal for students or professionals pursuing healthcare fields such as exercise science, physical therapy, occupational therapy, or speech therapy, who enjoy helping others and working in a team.