Therapy Aide: Elevate Care & Front Desk Support

Ivy Health; Lake Wood (NC); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Paid parental leave

Disability insurance

401(k) with company match

PTO and holidays

CEU reimbursement

Job summary

Ivy Health in Gastonia, NC seeks Therapy Aides to keep the clinic safe, clean, and efficient. You will support the front office by answering phones, collecting copays, checking in patients, and communicating with patients and families.

This role suits students in exercise science or anyone passionate about healthcare and helping others. The team covers physical therapy, occupational therapy, speech therapy and ABA services, offering a collaborative, inclusive culture with growth opportunities

Qualifications

• Assisting front office with phones, check-ins and payments.
• Interest in healthcare and helping others.
• Ability to work in a clinic setting with patients and families.

Responsibilities

• Maintain clinic safety and cleanliness of equipment.
• Support front desk with phones, copays, and patient check-in.
• Communicate with patients and family members to ensure smooth visits.

Skills

Phone support

Patient check-in

Copay collection

Clear communication

Education

Student pursuing Exercise Science

Tools

ScribeIQ

Job description

Ivy Health in Gastonia, NC seeks Therapy Aides to keep the clinic safe, clean, and efficient. You will support the front office by answering phones, collecting copays, checking in patients, and communicating with patients and families.

This role suits students in exercise science or anyone passionate about healthcare and helping others. The team covers physical therapy, occupational therapy, speech therapy and ABA services, offering a collaborative, inclusive culture with growth opportunities