Therapeutic Spa Technician

North Mississippi Health Services, Inc.; Hamilton (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Continuing Education

Medical Benefits

Relocation Assistance

Employee Assistance Program

License+ Certification Reimbursement

Other: Employee Discounts

Paid Time Away

Tuition Assistance

Job summary

North Mississippi Health Services is seeking a Technician - Therapeutic Spa to deliver exceptional customer service while performing specialized spa treatments in a hospital Wellness Center. You will ensure client safety, maintain accurate documentation, and represent the center with professionalism.

The role requires CMST certification, BCLS, and strong communication skills, a caring, professional demeanor, and the ability to interact closely with clients during spa sessions.

Qualifications

• Proven communication and interpersonal skills.
• Experience in customer service and professionalism.
• Ability to interact with clients with care and leadership during sessions.

Responsibilities

• Deliver high-quality spa treatments following Wellness Center policies.
• Maintain client safety, documentation, and proper records for visits.
• Provide exceptional customer service and act as a professional representative.

Education

High School Diploma or GED

CMST - Certified Massage Therapist

BCLS - Basic Life Support

Job description

We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

Job Description

JOB SUMMARY

The Technician - Therapeutic Spa at North Mississippi Health Services is responsible for delivering excellent customer service while performing specialized spa treatments in accordance with established policies and standards. This role involves ensuring client safety and well-being, maintaining accurate documentation, and exhibiting strong interpersonal skills. The technician must possess relevant certifications, demonstrate effective problem-solving abilities, and serve as a professional representative of the Wellness Center, interacting closely with clients and conveying a high level of care and professionalism.

JOB FUNCTIONS

Customer Service:

• Ensures excellent customer service; Performs field of expertise in a. professional manner in accordance with the Wellness Center therapeutic.
• spa policy and the standards set forth by the specified field of expertise certification.
• Supervision:
• Responsible for the safety, security and well-being of each client.
• Documentation:
• Completes appropriate appointment paperwork and monitor therapeutic spa supplies.

QUALIFICATIONS

• CMST - Certified Massage Therapist
• BCLS - Basic Life Support
• . .

Knowledge, Skills and Abilities

• Proven communication skills and interpersonal skills
• Experience in customer service
• Maintain current CPR certification.
• Excellent leadership skills are mandatory
• Ensure safe high quality spa service session in a timely and efficient manner
• A role model and representative of the Wellness Center at all times.
• Individual will have close physical contact with clients and it is imperative that he/she have the ability to interact in a caring, professional manner
• Provides the first impression of the Wellness Center and must convey a high level of professionalism, service and care to clients.

Physical Demands

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing. Constantly
• Walking. Frequently
• Lifting/Carrying. Frequently 50 lbs
• Pushing/Pulling. Frequently
• Climbing. Occassionally
• Balancing. Occassionally
• Stooping/Kneeling/Bending. Frequently
• Reaching/Over Head Work. Frequently
• Grasping. Frequently
• Speaking. Occassionally
• Hearing. Constantly
• Repetitive Motions. Constantly
• Eye/Hand/Foot Coordinations. Frequently

Benefits

• Continuing Education
• 403B Retirement Plan with Employer Match Contributions
• Pet, Identity Theft and Legal Services Insurance
• Wellness Programs and Incentives
• Employee Assistance Program
• Medical Benefits
• License+ Certification Reimbursement
• Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance
• Employee Discount Program
• Other:
• Early Access to Earned Wages
• Tuition Assistance
• Relocation Assistance
• Paid Time Away
• Special Employee Rates at NMMC Wellness Centers

Requirements

No additional requirements from any stated in the above description.

Education

You must have the following education to apply:

You must have a High School Diploma or GED or higher