Therapeutic Mentor

Staff_02 Halifax Staffing Inc.; United States; On-site; USD 42,000 - 52,000; Full time

Job summary

Halifax Health seeks a Day Therapeutic Mentor/Case Manager to support children ages 3-11 with mental health and co‑occurring disorders as part of the CAT Team.

You will build positive relationships, provide guidance, coordinate services with families, schools, and community partners, and prepare clear documentation.

The role requires travel across Volusia and Flagler counties, with flexible hours including evenings and on-call duties to support client-centered care.

Qualifications

• Bachelor's degree in a related human services field preferred.
• Minimum of one year full-time or equivalent experience with target population preferred.
• AHCA-targeted case management training within three months of Medicaid services.
• Florida Certification Board case manager certification within three months of hire.

Responsibilities

• Provide mentoring and supportive services for children 3-11 with mental health and/or co-occurring disorders.
• Develop, write, and implement treatment goals and service plans with input from child and family.
• Coordinate care with schools, medical professionals, and community partners.
• Maintain accurate EMR documentation and ensure records meet program guidelines.
• Provide on-call crisis intervention and transportation as assigned.

Skills

Case management

Mental health

Communication skills

Time management

Interpersonal skills

Attention to detail

Crisis intervention

Team collaboration

Documentation

Client advocacy

Education

Bachelor's degree in human services

Job description

Day (United States of America) Therapeutic Mentor

The CAT Team Therapeutic Mentor/Case Manager provides mentoring and supportive services for children ages 3-11 with mental health and/or co-occurring disorders as a part of the CAT Team. Responsible for developing positive relationships by providing guidance and facilitating interactions and services for children and their families. This position will also provide targeted case management services to children with serious emotional problems, their families; and caretakers and assist clients in maintaining their highest level of functioning in the environment, which best meet, their needs. Services include but are not limited to: medical, social, legal, educational and other support services. Must be willing to travel throughout Volusia and Flagler County. Maintains appropriate documentation for each client; evaluates client’s home and school environment and interaction; arranges treatment services for clients as per treatment plan; acts as liaison to special projects.

• Bachelor's Degree from an accredited university or college with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or other related human services field preferred; a minimum of one year of full time or equivalent experience working with the target population preferred; a Bachelor's Degree from an accredited university or college in a discipline other than previously noted will be considered if the candidate has three years of full time or equivalent experience working with the target population. Preference will be given to those who are certified as Targeted Case Managers. Additional education and/or experience may be required as per specific program guidelines.
• Skill in time and organizational management; ability to complete work under strict time lines, while maintaining flexibility to assist with client issues/concerns.
• Ability to quickly assess situations and use sound judgment in diffusing potentially risky situations; ability to identify services needed by clients during the rehabilitation process.
• Ability to follow both oral and written instructions and complete tasks as instructed.
• Ability to express oneself clearly and concisely both orally and in writing.
• Ability to prepare clear and concise written reports.
• Ability to communicate clearly with clients to develop a supportive and trusting relationship.
• Ability to establish and maintain effective working relationships with co-workers, medical and clinical professionals, educational systems, court systems, and the general public.
• Knowledge of community resources.
• Knowledge concerning current information in the area of mental illness and substance abuse and treatment and related behavioral problems specific to the age and population served.
• Has completed or agrees to complete AHCA-approved mental health targeted case management training within three months of initially providing Medicaid services.
• Has been certified or agrees to become certified as a case manager through the Florida Certification Board within three months of hire.
• Knowledge of managed care environment and different payer sources.
• Knowledge and understanding of the characteristics of children with mental health issues, their families, and family systems.
• Knowledge of community resources or ability to learn quickly as well as good organizational, time management and communication skills.
• Ability to work well with community partners and in a team environment is essential.
• Creative problem solving skills in the context of therapeutic mental and behavioral health service delivery.
• Ability to fully participate as part of an intensive wraparound service team delivering integrated services.
• Highly motivated, self-directed, willing to work a variety of hours, including evening and on-call.
• Valid Florida driver's license with a good driving record.
• Provide case management services to an assigned group of clients.
• Assume primary responsibility for assessing child and family strengths, challenges and needs.
• In conjunction with the team, responsible for developing, writing, implementing, evaluating and revising overall treatment goals and plans per on-going assessment of needs and input from the child and family.
• Conduct on-going assessment of behavior, mental status, signs and symptoms of mental health disorder, physical and dental health, substance use, and educational, social, developmental and family functioning. Refer child and family for additional services as identified.
• Act as liaison and consult with the school system, community agencies and families to maintain coordination of the treatment process.
• Advocate for child and family's rights and needs.
• Provide support to child and family as a role model teaching life skills, positive discipline, parenting skills, financial responsibility and homemaking skills.
• Assist families with developing natural support systems.
• Provide on-call crisis intervention services during nighttime and weekend hours as assigned.
• Provide transportation, respite and tutoring services as assigned.
• Completes initial assessments on each new client and complete an initial service plan that assists clients in developing goals and addressing areas of need.
• Completes periodic service plan reviews and assessments according to program guidelines.
• Participates in client treatment planning and case review with other client care providers.
• Attends meetings as scheduled.
• Documents service activity in EMR, and ensures the medical record is up to date, accurate, and meets all documentation standards in accordance with program requirements.
• Coordinates and provides care that is safe, timely, effective, efficient, equitable, and client-centered.
• Executes linkages identified on the service plan and monitor progress of service delivery according to program guidelines.
• Facilitates client access to community resources, including locating recreational activities, housing, food, clothing, school programs, vocational opportunities or services, providers to teach life skills, and relevant mental health and substance use services.
• Assists client to develop natural resources and make contact with social support networks.
• Helps clients make informed decisions by acting as their advocate regarding their clinical status and treatment options.
• Communicates clients' progress by conducting interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; and identifying treatment influences.
• Provides limited crisis intervention under appropriate supervision.
• Coordinates transportation for clients in order to execute linkages identified on the service plan.
• Attends court hearings as required by program guidelines.
• Maintains an awareness of proper safety procedures and guidelines and apply these in performing daily activities and tasks.
• Adheres to professional standards as outlined by protocols, rules and regulations.
• Additional duties may be required as per specific program guidelines.
• Duties may be required as per specific program guidelines.

Recognized as one of the 50 Top Cardiovascular Hospitals in the United States by IBM Watson Health, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer treatment center with five outreach locations, the area’s largest hospice, a center for inpatient rehabilitation, outpatient rehabilitation clinics, primary care walk-in clinics, a clinic specializing in women’s health, a pediatric care community clinic, five pediatric medical practices, a home health care agency and an exclusive provider organization. Halifax Health offers the area’s only Level II Trauma Center, Thrombectomy-Capable Stroke Center (TSC), Center for Transplant Services, Pediatric Intensive Care Unit, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level III Neonatal Intensive Care Unit that cares for babies born earlier than 28 weeks.