Therapeutic Foster Care (TFC) Case Manager & Recruitment

Family & Children's Agency, Inc.; Norwalk (CT); On-site; USD 60,000 - 75,000; Full time

Job summary

Family & Children's Agency, Inc. is seeking a full-time Therapeutic Foster Care Case Manager based in Norwalk, CT. This role involves supporting youth in foster care by ensuring continuity of placement and collaborating with DCF for recruiting foster parents.

Ideal candidates will have a Bachelor's degree in Social Work or related fields and skills in public speaking, cultural awareness, and report writing. Responsibilities include developing treatment plans, conducting monthly visits, and engaging with community organizations to enhance recruitment efforts.

Qualifications

• Bachelor’s degree in relevant field required.
• Ability to write clear and concise reports.
• Knowledge of child welfare system and family systems.

Responsibilities

• Ensure monthly visits with children and foster families.
• Develop and update treatment plans for children.
• Recruit and retain foster families for services.

Skills

Public speaking

Cultural awareness

Report writing

Client relationship management

Education

Bachelor’s degree in Social Work, Psychology, Human Services, or related discipline

Tools

Electronic health record system

Job description

Therapeutic Foster Care (TFC) Case Manager & Recruitment

Full Time • Norwalk, CT, US

Responsible for ensuring continuity of placement and providing support and case management for youth in foster care, working with DCF and recruiting foster parents.

Responsibilities

• Provide minimum monthly visits with child and foster family.
• Provide a variety of services and interventions needed to stabilize and maintain placements.
• Demonstrate appreciation of cultural diversity, heritage and knowledge of cultural issues and patterns.
• Assess needs of children and families.
• Develop and update treatment plans for each child on a quarterly basis.
• Assist with permanency plans as appropriate.
• Complete required documentation in the electronic health record in an accurate and timely manner.
• Recruit and retain families for foster care services to ensure placement of all children referred by DCF.
• Facilitate public relations efforts to recruit and match potential families and children.
• Cultivate and maintain relationships through face to face engagement with a variety of community organizations, groups and entities (e.g., faith‑based organizations, civic groups, grassroots organizations, hospitals and the community at large) to aid with the recruitment of a sufficient number of qualified and licensed homes to achieve the minimum annual contract capacity.
• Participate in statewide recruitment meetings as scheduled.
• Participate in regular meetings with DCF regarding referred youth, potential foster home matches, and disruption management.
• Develop and implement a written child‐specific recruitment plan, with monthly updates provided to the CPS team, for each child in the FFT FC program who does not have a placement resource.
• Provide pre and post‑licensing training and support groups to prospective foster and adoptive parents on evenings and weekends as needed.
• Develop and implement the Contractor's annual recruitment and retention plan.
• Ensure recruitment and retention goals are met through collaboration and participation in community events to present therapeutic foster care to the greater Bridgeport, Norwalk & Stamford communities.
• Network meetings in person with DCF and local community agencies in the greater Bridgeport, Norwalk & Stamford communities.
• Perform additional duties as assigned to provide consistent, seamless services to children and families.
• Support licensing process for foster parents including completion of background check documentation.
• Participate in on‑call coverage on a rotating basis among program staff.

Requirements

• Maintain a caseload of 8 - 10 clients and foster families under TFC.
• Pre‑licensure training classes offered at least 4× per year.
• Participation in at least 2 community events per quarter to present Foster Care to potential foster parents.
• Perform all other assignments as assigned.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Services, or related discipline.
• Ability to work well with families, children and collaterals.
• Ability to write clear and concise reports.
• Skilled in public speaking and/or marketing.
• Must have awareness of the cultural and socioeconomic characteristics of clients served.
• Knowledge of an electronic health record system.
• Knowledge and expertise of the child welfare system, attachment issues, and family systems.
• Bi‑lingual is not required but preferred.

Additional Requirements

• Valid driver's license and access to a personal vehicle for regional and statewide travel.