Theme Park Vacation Experience Coordinator

Escapesbysandra; Massachusetts; Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Remote work opportunity

Employee travel discounts

Ongoing training and support

Job summary

Escapesbysandra is seeking an organized Theme Park Vacation Experience Coordinator to help families plan magical vacations, focusing on Disney destinations, theme parks, cruises, and resort stays. This remote role emphasizes delivering excellent service from the initial inquiry through final details.

You will research options, coordinate travel elements, maintain client records, and stay current with supplier updates. Training is provided along with remote-work opportunities and travel discounts.

Qualifications

• Strong organizational, time-management and written/verbal communication skills.
• Professional, friendly customer service approach with independence to work remotely.
• Ability to manage multiple client requests with high accuracy.
• Interest in Disney destinations and family travel is preferred.
• Experience in customer service, hospitality or travel planning is helpful but not required.
• High school diploma or equivalent is required.

Responsibilities

• Plan personalized vacation experiences based on clients' interests, budget, and destinations.
• Research vacation options including theme park resorts, tickets, accommodations, transportation, cruises, dining, and add-ons.
• Provide support for Disney vacations, Universal-style getaways, beach vacations, cruises, and all-inclusive resorts.
• Respond to inquiries in a timely, service-focused manner.
• Maintain accurate client records, travel details, confirmations, and preferences.
• Explain timelines, payment deadlines, travel requirements, and trip details to clients.
• Monitor multiple requests with accuracy and organization.
• Provide ongoing support to ensure a smooth planning experience.
• Stay updated with training resources and supplier updates.

Skills

Organizational skills

Time management

Communication

Customer service

Remote work

Attention to detail

Research skills

Problem solving

Disney destinations

Travel planning

Education

High school diploma or equivalent

Job description

Theme Park Vacation Experience Coordinator

About the job Theme Park Vacation Experience Coordinator

Position Overview

We are looking for an organized, detail-oriented, and customer-focused Theme Park Vacation Experience Coordinator to assist clients with planning memorable vacation experiences, with a special focus on Disney destinations, theme park vacations, family getaways, cruises, and resort stays.

This remote opportunity is ideal for someone who enjoys helping families, couples, and groups create fun, well-planned travel experiences while providing excellent service from the first inquiry through the final details of their trip.

The ideal candidate is professional, resourceful, self-motivated, and excited about helping clients navigate vacation options, compare destinations, organize travel details, and feel confident throughout the planning process.

Key Responsibilities

• Assist clients with planning personalized vacation experiences based on their interests, budget, travel style, and preferred destinations
• Research and organize vacation options, including theme park resorts, ticket options, accommodations, transportation, cruises, dining, excursions, and travel add-ons
• Provide support for popular family and theme park destinations, including Disney vacations, Universal-style getaways, beach vacations, cruises, and all-inclusive resort experiences
• Respond to client inquiries in a timely, professional, and service-focused manner
• Maintain accurate client records, travel details, confirmations, preferences, deadlines, and supporting documentation
• Help clients understand vacation options, timelines, payment deadlines, travel requirements, and important trip details
• Monitor multiple client requests while maintaining a high level of accuracy, organization, and follow-through
• Provide ongoing support to help create a smooth, enjoyable, and well-coordinated vacation planning experience
• Stay engaged with training resources, supplier updates, destination information, and travel-related tools

Qualifications

• Strong organizational, administrative, and time-management skills
• Excellent written and verbal communication skills
• Professional, friendly, and responsive customer service approach
• Ability to work independently in a remote environment
• Strong attention to detail and ability to manage multiple client requests at one time
• Comfortable researching vacation options and explaining information clearly to clients
• Problem-solving skills and the ability to adapt in a fast-paced planning environment
• Interest in Disney destinations, theme parks, family travel, cruises, resorts, or vacation planning preferred
• Previous experience in customer service, hospitality, administrative support, sales, coordination, travel, or event planning is helpful but not required
• High school diploma or equivalent required

Training

Comprehensive training is provided, including support with vacation planning, supplier resources, destination education, and booking processes.

• Remote work opportunity
• Employee travel discounts
• Ongoing training and support
• Opportunity to help families and travelers create memorable vacation experiences

Ideal Candidate

This opportunity is a great fit for someone who is organized, enjoys helping people, loves travel, and has an interest in creating magical vacation experiences for families, couples, groups, and theme park travelers.