Theatre Team Member

Cinemark USA, Inc.; Lakewood (CO); On-site; USD 2,088,000 - 2,418,000; Part time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark USA, Inc. is seeking a Theatre Team Member in Lakewood, CO to greet guests, operate the POS system, verify tickets, and provide information. You’ll help maintain a clean, safe, and welcoming cinema environment and support opening and closing duties.

This role requires 16+ years, basic food handling training (or local certification), and flexible hours including evenings and weekends. A positive, energetic attitude and strong guest service are essential.

Qualifications

• Must be at least 16 years old.
• Completes basic food handling training and obtains local/state certification if required.
• Availability to work evenings, weekends and holidays.
• Regular and consistent attendance.
• Energetic, friendly attitude and strong guest service.
• Able to communicate in English.
• Team oriented and able to take direction.
• Accurate cash handling and basic math skills.

Responsibilities

• Greets Guests in a timely, friendly manner.
• Operates POS system for transactions on assigned register.
• Verifies tickets and directs Guests to auditoriums.
• Provides pricing, movie information and event details.
• Maintains clean, safe theatre environment.
• Assists with opening and closing duties as needed.
• Performs other duties as assigned.

Skills

Customer service

Cash handling

Teamwork

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Role Summary

A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.

Responsibilities

The essential duties and responsibility of a Theatre Team Member include, but are not limited to, the following:

• Greets Guests with a smile in a timely and professional manner
• Operates Cinemark’s POS system for all transactions completed on assigned register
• Verifies tickets at podium and directs Guests to an auditorium
• Ensures tickets are sold in accordance with the MPAA rating system, studio admittance policy, and company policy
• Provides pricing, movie, specialist event, alternative movie selections, and general theatre information
• Responds to phone calls and questions from Guests in a professional and quality customer service manner
• Conducts theatre inspections to monitor movie presentation and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
• Keeps theatre property clean and free from debris (lobby, aisles, restrooms, auditoriums, exits, parking lot, etc.)
• Prepares food and properly operates cooking, warming, and popping equipment
• Consistently wipes down and sanitizes Employee and Guest high-contact areas
• Complies with all local, state, and federal food safety laws
• Monitors safety and security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management
• Assists with all opening and closing duties as assigned by management
• Performs other work-related duties as assigned

Requirements

Must be at least 16 years of age

Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required

Availability to work flexible hours which include evenings, weekends, and holidays

Requires regular and consistent attendance

Has an energetic and friendly attitude during each shift

Provides excellent Guest service

Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English

Ability to work in a team environment and independently

Ability to take and follow direction

Responds with a sense of urgency

Accurate cash handling and basic math skills

Physical and Environmental Requirements

Frequent bending, kneeling, and lifting up to 50 lbs. Frequent standing, walking and reaching around the theater. Noise level may be moderate to high at times. Be able to work in a standing position for extended periods of time.

Benefits Available

• Employee Discount
• 401(k) Matching*
• Growth Opportunities
• Education Assistance*
• Health Benefits*
• Parental Leave*
• Paid Time Off*
• Daily Pay*
• Free Movies*

*Benefits may vary by career category, so be sure to check the specific details on our career site.

DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.

Cinemark is an Equal Opportunity Employer

Pay Range: 15.16 - 17.55

This position is expected to close on 10-01-2026